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“Can't be beaten for a family holiday” 5 of 5 stars
Review of Club Med Bintan Island

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Club Med Bintan Island
4.0 of 5 Resort (All-Inclusive)   |   Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia   |  
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Ranked #3 of 27 hotels in Bintan Island
Sydney, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Can't be beaten for a family holiday”
5 of 5 stars Reviewed April 29, 2011

Exceptional food, staff. Rooms very acceptable Without being amazing
Club med is all about the kids and the staff. Without the staff it would be good but nothing special. this is the easiest family holiday ever. Pack the kids off to mini club and play squash, tennis , golf , muay Thai or drink by the pool with your wife.
Ria Bintan golf club is unreal. Play if possible with a club med pro
Muay Thai is exceptionally good fun. You eat so much that you need to work it off somehow.

The pool is great, the beach is beautiful I've been there 2 times and would happily go back. There are lots less bogans there too than Fiji

Room Tip: get a room onto the coconut garden or trapeze
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  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2011

I went to Club Med Bintan with my wife and two children, aged 2 and 5. It was a fantastic trip and I'd certainly recommend it. In fact, my 5 yo daughter thought this was the greatest place in the world and was disappointed that we couldn't stay there forever.

The staff are absolutely amazing. They're super friendly and helpful and do a superb job looking after the kids. Our 5 yo would wake each morning ready to go to kids club and stayed there all day and then returned again for dinner. The activities offered were fantastic, particularly the trapeze, tight rope walking, football, archery, and swimming. Our 2 yo son, spent most days in the Petite Club and looked after beautifully by the staff there.

Food was great - buffet style, and everything, including alcohol, was included. No extra costs and no need to carry a wallet. Rooms were clean and very comfortable.

The highlight was clearly the staff. They really made our stay very special and it was with tears in our eyes that we said goodbye to them. From Merlin, the boss, who was everywhere making sure that everything was perfect to all the many great GOs. In particular, we were most impressed with Pierre, Natalie, Dwi, Diego, Budi, Coca, Rivin (the Chicken Man!), Cupi, Michiko, Victor, Pitri, Tisla and Jeff. We will definitely have future holidays at Club Med resorts and hope to meet at least some of these GOs again!

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed April 27, 2011

Our family enjoyed the warm hospitality, events, great food and drinks, aswell as just taking in the picturesque views this great hotel is situated on. There was a lot of activities for the family to partake in or you could just relax by the pool, the choice is yours! There was also a kid's club for the little ones, so if the adults required a little respite, this was perfect for all involved! Our family will definitely be back to Club Med Bintan Island in the near future!

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Doha, Qatar
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2011

We went to Club Med Bintan over 4 years ago and returned for another week earlier in April....what a treat...not only was it as lovely as our last visit but even better! The staff (GO's) were AMAZING and really went above and beyond to make you feel comfortable and ensure that you were enjoying every aspect of the holiday (food, sport, activity, games etc).
This was our 4th Club Med holiday and I must say that Bintan outshines them all.
The only thing we were disappointed in was the "extra excursion" to Paseh Olay Olay. We paid to have CM arrange a taxi to go 15 minutes away to a village (we went last time also) but the village shops were nearly all empty!! A real waste of time and money. I was surprised that CM even advertises this trip.
Overall, a magnificent time!! Thanks to all the hard working GO's who clearly enjoy what they do!!!

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
3 of 5 stars Reviewed April 27, 2011

We had a lovely time during our recent trip to club med bintan. We found the beach clean and inviting. However there are things which the management should pay attention to.
We had booked into the deluxe sea facing room, the room itself was spacious but the ceiling fan was dirty and required a good cleaning and the bathroom in the room above us was leaking (there was wetness and mold on the ceiling).
We had sent out our dirty laundry to be washed and ironed at 9am and according to the laundry sheet, we should receive them back by 6pm the very same day. However, we had not received them by 10pm and had to make a call to inform the front office about the matter.
As we were tired of drinking the below par wine which came with the package, we had actually purchased wine and champagne from the wine list on a number of occasions. The prices were appalling but there was not much we could do but pay. I would like to suggest to the management that perhaps they might consider charging a more reasonable price for their liquor and that way more would be purchased and consumed by the patrons of club med during their stay.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed April 25, 2011

Bin tan Club Med is an awesome place to stay, if you have Kids of any ages the mini, kids and junior club are emmece. I have been in the Junior club and have had the time of my life and made great friends from the club and with G.O's too! The food is excellent and the drinks have so much variety! I would recommd this resort to anyone with a family or going by thereselves, the entertainment is great and resort layout is tremendous, it would be a dream to go again!

Room Tip: Enjoy your self, don't have too much fun
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  • Stayed February 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Western Australia
1 review
4 of 5 stars Reviewed April 25, 2011

We travelled with our DS (11), DS (4) and DD (2) to Bintan for 10 nights. Our DS11 is too old for kiddy activities but too young to go off by himself and would be bored - when we found out about the teen club at Club Med we knew it was the answer.
He had around 10-15 kids his age from all locations around the world to hang out with under the guidance of GO, Curly, who let them lead the days schedule. He had so much fun!
Our 2 smaller children 2 and 4 had the best time in Petite Club and Mini Club. A big thanks to Michiko, Pitri, Dwi, Victor and other staff in Petite Club for looking after Chloe. Zac was well looked after by Diego, Natalie, JoJo and ChickenMan (!!) and other mini club staff. Cupi runs a great Club.
The kids enjoyed all the activities, the elephant which came for rides on 2 of the days and especially being in the shows in the evenings.
My husband and I enjoyed many of the activities. From relaxing by the pool to archery, golf, snorkelling and I even tried the trapeze!
All the GOs, GEs and Merlin the Chef de Village were wonderful. Merlin makes everyone feel welcome and is always available should you need her.
Special thanks to Vikram the head chef for ordering in rice milk especially for our daughter who cannot have dairy or soy.

Room Tip: The deluxe seaview rooms are the best
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  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Club Med Bintan Island

Address: Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Bintan Island
#2 Top resorts Hotel in Bintan Island
#3 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Club Med Bintan Island 4*
Official Description (provided by the hotel):
The Island of Bintan to the south of Singapore is full of history, marked by fallen empires. Its tranquil bays were long used by the Orang Laut pirates as a refuge. This is where Club Med Bintan Island, a haven of tranquility and refinement combining modernity with Asian tradition, now nestles. From the terrace of the Bar, feast your eyes on the mass of lapis-lazuli blue, mother of pearl and emerald, from the pool to the lush gardens. Nearby, Ria Bintan Golf Course is also a golfer's heaven. ... more   less 
Reservation Options:
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Also Known As:
Club Med Ria Bintan Hotel Bintan
Club Med Bintan Island Riau Islands
Bintan Club Med

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