Rust (or Rus) Warung is a large restaurant on the east side of Gili Meno, near the main harbour. In the evenings they do fish BBQ and have a big selection of fresh seafood to choose from. However, we never got the chance to try it . . .
Here's the story. We arrived at the restaurant at about 7:00 p.m., just before a large group of about 10 or 12 people. We thought the prices were a bit high, but the fish looked fresh and we decided to stay. We selected our fish, had our name and meal selection written down on a slip by the proprietor, and sat down to a drink. Meanwhile, servers swarmed the large group that arrived after us. Their meals arrived but not ours. Three or four times over the hour and a half that we were there a server would come to us and ask "What did you order?" We patiently explained our order each time and gave them our name and waited for our meal to arrive. Not. After about 90 minutes they brought us meals but by that point we said it had taken far too long and that we weren't staying. There was no apology from the owner for the confusion and the long wait, and no consideration for our drink bill (1 drink each).
Nobody here seemed to know what they were doing and no one was providing any direction for the staff. Unprofessionally managed, or maybe better to say non-managed. We won't go back.
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