Me and the wife came to Bintan Spa Villa on the 27th - 30th May 2013. We felt in love with the place instantly and was blown away with the view and the serenity of the place.
We have the pleasure to have met the owner, Tony and his son, Edmund. Beautiful and warm people. After knowing that I work in the hospitality industry, Tony requested me to give my honest opinion so as in order to better the quality of the service and amenities around the small but homely and comfy resort.
- Arrived on the 27th May 2013.
Was greeted warmly by Joko at the Front Desk while escorting us to our room (Ocean View Suite). Along the way, he expalin to us the activites that we can do and the various places also to visit. KUDOS to him on makng the best 1st impression. Coming from a hospitality background, everybody will agree that making the 1st best impression is the most imprtant thing.
Room was very spacious, well decorated and everything was in working order. Was surprised that they have made an Anniversary wording with my wife's name on the bed with pandan leaves (actually we just got married in March) but still it was a pleasent surprise.
In the evening, we had dinner out at the open with a great view of the waters and small islands around. The seafood BBQ was awesome of which Tony shared all of the recepie is of his own and also the spa. The limelight for the evening will be the Wishing Lantern and to end the night, e palyed with the fireworks of which you can purchase it from the Souvenier Shop (estimated cost of SGD20 for the 36 shots).
On the 2nd day, we went snorkeling with Douglas and Jim to a nearby island which take less than 10 minures using a boat of their own from the villa itself. It was fantastic but not much corals. But if you like marine life, this will be perfect with clown fish and even turtle if you are lucky.
Douglas also shared with us that they will be opening a Sea Activities such as Scuba Diving and Snorkeling for the guest here. They will also have more activities for the kids such as sea conservation, painting at the sea when it is low tide and also beach clean up. A great way to have fun and eudcation about consevation of the the sea and the creatures.
In the evening, we went for the MAngrove tour of which Pak Rizal shows us the history of the fisherman village in Bintan. We get to see the mangrove and also a lot of fireflies. We also manage to catch a moving star of till today, we have no idea a star can move. It is a great experience for those who enjoy the nature.
On the 3rd day, we went fishing in the morning with the staff, Jumari and Roli. Had such a blast and we manage to catch various fishes such as garoupe and even puffer fish of which we throw it back to the sea.
Even it was drizzling, the staff kept us safe with their extensive knowledge of the sea and the corals. KUDOS to them also for their knowledge and making me and my wife laugh and safe.
We have no doubt that we will be here again soon to enjoy the new services rendered such as snorkeling, scuba diving and also for the children activities. It was also a pleasure to meet Tony, Edmond, Douglas and Jim.
***Note before making a booking***
This is a place where you rest and relax. So for those who wants loads of activites by the villa, please do not be dissapointed. It is best for couples, family who loves the ocean such as snorkelling and also a group of friends.
*** Note for the Management***
- it would be great if the amenitites in the suite rooms is different from the rest of the room.
- the place is a gem but without strong marketing, it may go un-notice even in the map of Bintan of which we found out TMFT.
- service by the staff can be improve. Should be more aggresive and retrain in upselling the items within the villa such as the Souvenier Shop.
To sum it all up, it was a great getaway for me and my wife and we really enjoy ourselves here in Bintan Spa Resort. We can't wait for the new activities that will be available come 1st June and will definitely be coming back.
All hats off to Tony and his team. In such a short time after taking over the villa, we can see the difference from Agro. So KUDOS guys. Thank you very much for making our getaway a memorable one and hope to see you soon.
In Service Thru Friendship
Nazri Hussain & Tety Suzanna
For families, please choose the Royal and Ocean suite and Family room on the 1st floor in the main b...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.