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“Wonderful staff but a bit worn out hotel” 4 of 5 stars
Review of Angsana Bintan

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Angsana Bintan
4.5 of 5 Hotel   |   Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia   |  
Hotel amenities
Ranked #6 of 28 Hotels in Bintan Island
Helsinki, Finland
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Wonderful staff but a bit worn out hotel”
4 of 5 stars Reviewed May 1, 2013

Angsana Bintan is only 15 minutes drive away from the BBT ferry terminal. Hotel provided bus transportation to the both directions. Hotel also makes the check-in for the ferry on your way back, which means that you can leave a bit later to the ferry terminal. Property is located at seaside with a long white sand beach. We stayed in one bedroom suite that was clearly worn out. Bed was comfy but air conditioning is very noisy and is likely to cause problems for light sleepers. Pool is nice and in good condition. Recreation lounge is more a joke, it is very worn out and some of the games are simply broken. Pantai Grill restaurant at the beach is having BBQ buffet on Fridays. Beach was in good condition at time of our visit and no oil tart balls was visible. It seems that keeping the beach in good condition is a priority for the hotel. Service is very friendly and prompt but sometimes there is issues with the communication in English, especially outside the front desk. Breakfast had nice selection but everything is not properly cooled and there is flies sitting on uncovered foods. They are fogging the premises twice a week after 23 to keep the mosquito population down. This hotel could use some renovation but the staff is great, always happy and polite, which is very important in this type of resort hotel. All rooms and suites have windows facing the sea but of course the higher floors have better view. Stayed for three nights.

Room Tip: Higher floors have better views.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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954 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • English first
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A TripAdvisor Member
5 of 5 stars Reviewed April 30, 2013

Angsana Bintan was overall a delightful experience. The rooms are nice and service quality in general is quite nice. Our meal requests (off menu) was quite well accomodated by the hotel chefs.

OVerall a good place to stay in Bintan. Slightly on the pricey side, but overall a great destination.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 29, 2013

Staffs are commendable for their professionalism and good service who make our family feels like home. We love best the kids friendliness of the staff. We arrived on a rainy day, and have to say with the limited indoor activities in the resort, the kids were a bit bored at first. But apart from that, everything else was exceptional especially on a bright sunny day! Also good restaurants and spa centers.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 28, 2013

Great location with nice beachfront. Nice quiet resort for relaxation. Superb spa. But above all, excellent service. Personalised attention from start to end. Highly recommend to anyone who has a couple of days to spare.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2013

Arrived for a two night stay from Singapore en route to Nikoi Island. Staff are friendly and service is good. Rooms are clean and neat, but getting on in age. The beach restaurant serves easy food and kids enjoyed the burger and fries, which was good. The Friday night BBQ buffet is average and we would rather have liked to order from the a la carte menu, which is not available on the same evening. Beach is pretty and seawater is clear. In room dining was an experience as we ordered pizzas which arrived in a hot-box and a table was set for 4 of us in our room, which was a nice experience. Friendly, easy place for families for a short weekend getaway!

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2013

The resort is just a 10-15 minutes ride from the ferry terminal. Angsana Bintan overall good in their services and rooms. Maybe a little improvement in their suite jacuzzi cleanliness. However was quite disappointed with their dinner buffet for the cost i paid even though the ambience is really good with live music too. Hope there will be more in the food variety and cleanliness for the indonesian BBQ buffet. For the breakfast, it was good. The beach is clean and seawater was clear. Swimming pool is good too. Overall is worth to spent a night there with friends.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 25, 2013

A good gateaway for friends and family. The beach is stunning beautiful and the service is excellent. Though the price is rather expensive but the view worth it. Personally I like the bed most, it gave me a good night sleep. In conclusion, it was a WOW experience!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Angsana Bintan

Address: Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Bintan Island
#4 Spa Hotel in Bintan Island
#6 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Angsana Bintan 4.5*
Number of rooms: 113
Official Description (provided by the hotel):
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 
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Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Riau Islands

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