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Angsana Bintan: Traveler Reviews

4.5 of 5
Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
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Angsana Bintan
Ranked #5 of 26 hotels in Bintan Island
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674 reviews from our community

Traveler rating
    225
    258
    115
    47
    29
See reviews for
Families
199
 
Couples
281
 
Solo
20
 
Business
13
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Good customer service, great location, facilities pretty good too.”
4 of 5 stars Reviewed March 16, 2013

If you want a quick getaway from the urbanisation of Singapore and want it to be fairly cheap and cheerful, then you can't go far wrong with Angsana. The smiles from the staff are genuine, the Spa is fantastic and the pool & beach are great. The hotel is fine, albeit it's not 5 star luxury, but nothing to complain about, it's clean and perfectly nice, but some of the extra touches you'd find in a more expensive/exclusive establishment aren't there. (e.g Aircon very noisy, no toiletries like shower caps, etc, a very slightly musky smell in room) but I'm really nit picking. The biggest disappointment is the food, it's ok but it's priced way over the top for what it is, that applies to breakfast, lunch & dinner. Again, fine for the family but don't expect to be blown away with quality. My husband and I opted for a "destination dining" experience at nearby sister hotel bunyan tree on the golf course, overlooking the South China Sea, it was expensive but worth it - the food was of a much higher quality and the experience of private dining was a real treat.

Stayed March 2013, traveled as a couple
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Ask SarahPiper about Angsana Bintan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Superb getaway”
5 of 5 stars Reviewed March 16, 2013

I visited the angsana resort bintan with my family on Feb 2013 and to be honest it was one of the most thrilling and relaxing holidays we had ever experienced. This is mostly because of the great hospitality and outstanding service at the hotel. We stayed there for 4 nights and never faced any problems. The friendly smiles on the face of the staff kept us joyou at all times. Special thanks to Benny for his great efforts in keeping us entertained with various activities which he carried out. I fully recommendnthis hotel for relaxation and peace seekers

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Angsana.com

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Paradise found”
5 of 5 stars Reviewed March 15, 2013

What a fantastic 5 nights we had in the Angsana Bintan. We were looked after from the first minute to the last. The bedroom, pool, beach, hotel staff, food, beach, everything. We stayed there on our way back from Australia after flying into Singapore. Reccomend it to all.

Room Tip: All rooms have a sea view, but first floor better
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask TONYRED22 about Angsana Bintan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Angsan-aah!”
4 of 5 stars Reviewed March 12, 2013

C'mon folks... Just got back from a fantastic vacation at the Angsana Bintan. I'd take the negative reviews below with a pinch of sea salt... They are too harsh! Sure, the facility isn't brand new, but then the room rates aren't premium either. The rooms are very, very comfy, spotlessly maintained and everything that should work, does. The bathrooms are fine... Large and well appointed. The only problem I had there was with the shower angle... The shower head is too low for a tall person, and the water pressure is so-so. The resort itself is lovely... Smack on the beach, and the swimming pool is fantastic... Big, clean and not crowded. Yes, the food is expensive for what you're served. And an after dinner Kahlua on the rocks will set you back about US$14 at the lobby bar.

The Laguna Bintan golf course was fantastic... I had the course to myself (unlike Ria Bintan) and played 6 rounds in 3 days with a knowledgeable caddy and pretty good fairways, including 2 holes right by the ocean. Pure bliss! So my tip to you guys is to go to Angsana and have fun. Be prepared for pricey food. And request an ocean view room... They're worth it.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask UrbaNomad007 about Angsana Bintan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmavik, Iceland
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Good but forgettable”
4 of 5 stars Reviewed March 10, 2013

When we arrived at noon way ahead of their check-in time at 3pm, we thought they would allow us to check-in early. However, we sat at the reception area for an hour while they slowly settled the registration, then another 2 hours eating lunch by the beach.

Surprisingly, everything is charged in USD instead of SGD, so it was already comparatively pricier. Food and drinks are average and overpriced. Some facades are not well-maintained, and the smell of ginger lingers throughout the resort. I hate that the spa is fully booked every single hour.

One good point though - we went for dinner and returned to find the room made up and towels replaced! Beach was nice and relatively untouched. Nice swimming pool next to a patio overlooking the beach. Quite a sight in the day.

I would suggest skipping this overly family-friendly resort for couples. Too many kids at all times of the day.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 1
Ask wintryposy about Angsana Bintan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Angsana Bintan

Also Known As:
Angsana Bintan Hotel
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Hotel
Angsana Bintan Bintan Island, Riau Islands
Address: Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotels in Bintan Island
#3 Luxury Hotels in Bintan Island
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 45 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 
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