Running through reviews posted, I think the hotel has done much improvement during the last few months, but, more is needed.
The hotel and room are pretty clean, but, I think it could be better with some upkeep and upgrade to rebuild guest's confident.
It is conveniently located next to the ferry terminal, a mall and one of the famous seafood restaurants area in Batam.
However, being a bit off from downtown, choice of food is rather limited, but, not too far to get to downtown area like Nagoya etc by taxi.
And, 24 hours room service is promptly available.
The only problem I faced during my stay was the Wifi internet, which signal is close to none and is impossible to connect even though the router is right outside the room.
I was assured that an individual router can be arranged in my room in the case the Wifi outside doesn't work, but, it took the hotel more than 24 hours to arrange.
The worst part is that nobody has the courtesy to feedback to you in the interim nor inform their colleague taking over their shift.
So, I end up having to tell the situation all over again at least 3 times to 3 different staff at the reception in the process.
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- Also Known As:
- Harbour Bay Amir Hotel Batam