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“Crap” 2 of 5 stars
Review of Harbour Bay Amir

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Harbour Bay Amir
3.5 of 5 Hotel   |   Jl. Duyung - Sei Jodoh | Batu Ampar, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #43 of 71 Hotels in Batam
Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Crap”
2 of 5 stars Reviewed November 10, 2013

1) Aircon broke down and water was leaking from it on the very first day. Gotta get hotel staff to come up to fix it in the evening.
2) Cockroaches everywhere. In the room, In the toilet shower, on the cereal bowls at the breakfast area.
3) Room service was non-existent.
4) Not many channels on TV
5) Corridor had a musty smell like as though the carpets have not been cleaned for years.
6) Nothing nearby except harbourbay mall. (Even Carrefour has pulled out of the mall)
7) Wifi so weak it seemed that it didn't exist.

In all, there was really nothing to commend about for this stay.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    3
    6
    16
    5
    7
See reviews for
3
7
5
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 4, 2013 via mobile

We checked into the business executive room 928. It was cosy. Aircon poorly position away from bed. Not cold even at 18 degrees. Wardrobe was dusty. No safe box nor hair dryer. Poor wifii, couldnt get connected at all. Breakfast buffet is tasty but refill of food & cutleries were slow. Limited spread. Went for traditional massage at the spa. Good service by Miss Ratna. Overall the hotel shd improve on maintenance & cleanliness. Thank you

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2013

Were greeted with friendly staffs. Check in was not exact but nevertheless our luggage was taken care of while we shopped. Affordable spa services and near to seafood paradise at Habour Bay Terminal. Near to shops and 5 mins drive to DC Mall and Nagoya Hill Mall. We had the highest floor room with great view. Comfortable room with refreshments avail. Breakfast was bad though without much varities.

Room Tip: Normal room with bathtub and shower attached. Refreshments avail with request of top up.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed September 19, 2013 via mobile

The place us old and run down.
Room smells like my hamsters' cage.
Toilet filthy and taps and showers not working properly.
Room phone nor working.... I guess they made it so that you can't call the guest services to complain.
So called free wifi does not work.
Water quality suspicious.... Broke into hives after shower.
AVOID THIS PLACE AT ALL COST.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 22, 2013

Stayed overnight for the weekend.

Take note, walk in / over phone or internet tends to be slightly expensive even though its a budget hotel and inexpensive for an overnighter. Should you have friends who are regulars you get Rp100,000.00 off the said price of the room you are interested in.

Rooms are generally clean, spacious and big for a standard room.
Shower head tends to be wobbly get decent hot / cold showers and towels to use.

Stayed at the 7 floor and great view of the sea and ships passing by...

24 hours room service with a wide range of menu to choose from.

From the ferry terminal (Harbour Bay) you walk through a link bridge to the new hotel/shopping mall to the hotel. All amenities at your door step.

Bed is big and comfortable with three pillows for a single bed!!

Forgotten that adapter? No worries as they have three pin and two pin points made available in the rooms to charge for electronic devices.

For safe keeping your valuables and passports they provide a security box for you.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2013

I have stayed in this hotel for a night.

Things I would like to comment is the lobby is small and constraint.

Musty smell from the run down facilities upon entering the floor level which may be due to poor ventilation of the flooring system and toilet.

Furnitures of the room are old and due for replacement. TV "20" are small for viewing. Water from the toilet are whitey like soda water after running for 10mins. Imagine you have to shower using the water.

Sinking system from the bathtub are poor and the toiletry items provided was of poor quality and incomplete such as no hairdryer etc. Towels was dirty as you can seen black stain using your physical eye.

No safe box and mini fridge in the standard room. No free wifi in the room. Wifi only available at the lobby. Difficult to login if there are many users. Therefore, you can imagine......

The only good of this hotel is they provide free breakfast and is opposite of one shopping mall and several entertainment pubs.

If you are a cheongster and looking for budget hotel. This may be suitable for you.

However, if you wanna to enjoy the hotel facilities. This hotel may be out for you.

Lastly, just for sharing and cheers!

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangerang
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2013

I Had stay on this hotel 2 night. My opinion is :
Room (Deluxe Business) not bad, but There's no Hairdyer, Cup for bath tube (so the bath tube cannot be used), refrigator and swimming pool and my room electricity had some trouble with my key ( I cannot light on my room with my key)
For Services : As long as I know they had a fast respon.
For Breakfast and Dinner : Not bad menu.
For Location : Is near from ferry terminal to Singapore. 40 Minutes From Airport.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour Bay Amir

Address: Jl. Duyung - Sei Jodoh | Batu Ampar, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#19 Spa Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harbour Bay Amir 3.5*
Reservation Options:
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Also Known As:
Harbour Bay Amir Hotel Batam

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