The hotel is just next to the Habour Bay Mall which is connected to the ferry terminal for Wavemaster Ferry. So it's just a 5 minutes walk to either destination. Easy & no rush for departure. I stayed 2 nights, the 1st room was 924, it was so noisy that we had to phone for the staff to come up to help us find the source of the noise. Apparently the noise came from the engine pump of the water tank above that room. So we requested to change to a quieter room. Another group of our friends arrived the next day for a 1 night stay, they were on level 8. They took up 3 rooms. One of them complained about cockroaches in her room and toilet. All of us noticed that the rooms had cigaret smell and the towels did not smell nice. But we all agreed tht the beds were firm and comfortable. I noticed the peeling paints from the walls and old looking toilets in the rooms my friends were in on level 8. We saw some of the rooms next to ours on level 9 being refurbished so they may be working their way down.Breakfast was included in the room rates, but the spread was sad. They did not bother to replenish even though breakfast is suppose to be on till 10am. To be fair, the staff at the reception and bell hop service were friendly and even though they do not speak much English, they'd try to help us.
- Also Known As:
- Harbour Bay Amir Hotel Batam
- Harbour Bay Amir Hotel
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