The hotel is located just opposite habour bay mall which was quite convenient for grocery shopping at Carrefour. However, the only downside was that the mall was pretty empty.
The room when I stepped in seemed okay. However once I stepped into the bathroom, I was disappointed and annoyed. The toilet reeked of urine smell & the bath towels were filthy with black spots. Also, hair dryer which was an essential to me was not provided. The tea cups and tray were filthy as well. Reception for tv channels was quite bad as well.
Breakfast. The only good thing was the eggs station where eggs were made on the spot and you can choose how you wanted your eggs made. Other that that, the buffet selection was good enough but could have been better if the food was warm. All the food was cold and the porridge in the pot wasn't left heated hence all sticky and coagulated. As usual, the tea/coffee cups were dirty and stained.
As per front desk, complimentary WIFI is provided only at the lobby lounge. However, the signal was so weak. Alternatively there's a business center at the lobby.
Would I come back to stay at this hotel? Probably not. However I feel that, if the hotel improves on the cleanliness of the hotel.... it may have made it a more comfortable stay.
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- Also Known As:
- Harbour Bay Amir Hotel Batam