Planet holiday is a pretty renowned hotel in Batam, and because it's one of the tallest buildings in the city, we could always find our way from around the area back to the hotel on foot. It is within walking distance from Nagoya Hill Shopping Centre.
Rooms were clean and service was very prompt (especially when ESPN was not working well on one night when we were watching a soccer match). The service crew responded within 10 minutes and solved the issues shortly. Front desk staff were extremely helpful with queries on directions.
We topped up our package for a room upgrade to a deluxe room and were given a room on a high floor. The view was great, and if you ask for a city view room, you will be able to map how you would like to walk to the malls or surrounding areas.
Breakfast has good variety, but we were sorely disappointed on the first night with the inclusive buffet dinner. There were a handful of dishes, so we decided to forfeit our inclusive dinner the next night and ate at the street hawker stalls.
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