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“Nice location, close to Nagoya shopping center” 4 of 5 stars
Review of Planet Holiday Hotel

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Planet Holiday Hotel
4.0 of 5 Hotel   |   Jl. Raja Haji, Jodoh, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #30 of 80 Hotels in Batam
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice location, close to Nagoya shopping center”
4 of 5 stars Reviewed November 5, 2013

It's a quite old hotel with good services. The room is not so special. The interior is old fashioned and the air conditioner is a little bit humid.

The good points of this hotel are the good breakfast, its entertainment, and its close to Nagoya shopping center, Nagoya Entertainment district, nagoya citiwalk, and Nagoya Hill.

It's also close to ferry terminal and cafe complex in Harbour Bay.

There are karaoke room and dischotique to entertaint the guest.

Stayed November 2013, traveled on business
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106 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Any
English first
Level Contributor
95 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed October 27, 2013

I ordered a room with a queen bed. I tried to check-in half an hour early, and was politely told the room wasn't ready. So I came back two hours later, and check-in went smoothly.

The room was nicely decorated, but the queen-size bed must have been onsold by a midget. Not much bigger than a single bed - less than the width of my arms - with an old convex mattress that tapered down at the edges, meaning it was very difficult to find the sweet spot.

On the eleventh floor I was spared the disco noise that others were complaining about at breakfast. From my balcony, my view was spectacular, and I could just make out Singapore through the haze.

Breakfast was pretty good, although the dim sum was cold. Any restaurant that serves dim sum, bee hoon and local specialities (such as bakso) is alright by me.

I don't know how to define a good location in Batam, but the location of this hotel is not worse than that of any other, and not in a seedy location. KFC and Mcdonalds are walkable, as are some very cheap local places (less than $5 SGD for two cans of Bintang and a nasi goreng!)

3.5 stars, upgradable to 4 stars when they get decent sized beds.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 20, 2013

Friendly staff at the reception who are always smiling. Very clean place and they greet you with a complimentary drink. Only spent some time in the lobby as I came here for an event but might definitely be a place I would stay in if I was here on a holiday.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed October 4, 2013

Other than the gym, everything was okay
I love the lobby and the restaurant, the front desk were very helpful, I went to their sky lounge and it was so beautiful, me and my friend observed the view in batam from there and we got their bad air and bad view, next time I will come back and definitely I will recomment this hotel to my relatives and my friends

Stayed October 2013, traveled with friends
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 12, 2013

booked hotel through asiatravel.com as recommended by tripadvisor. very last min for a public holiday, but most other hotels were already fully booked & unable to provide instant confirmation. thus decided to give Planet Holiday a try. We paid bout S$205/night for 2 rooms (immed payment with asiatravel).

Tax & Service Charge IDR 340,476.19
Grand Total IDR 1,650,000.00

Payment Summary:
Payment By PromoCode IDR 23702.92
Payment By Credit Card IDR 1626297.08

Land transfer from Harbour Bay terminal to Planet Holiday comes at a cost of 75,000 IDR. Hotel recommended minivan for 6pax at 120,000 IDR.

First advice. PREPARE RUPIAH. was quoted 325,000 IDR/S$45 for additional bed. do your maths. I got 7,900-8,000 IDR at S$1, which should be around S$41.50 after conversion. The hotel's exchange rate is kinda bad (which is not a surprise), so just avoid paying in SGD over at Planet Holiday.

Have requested for linked rooms, but only given side-by-side. Judging from both our rooms, I don't think the rooms are linked at all. Good thing was that it is located at #12. We thankfully evaded the karaoke & disco lounges with disturbing noise levels as pre-empted by many (thanks).

Had to pay S$100 deposit for each room (Prob becaause it's trip-sharing). Can also put in rupiah but I forgot the exact amount already. They forgot to give me the receipts for the S$200 deposit. Was told that we only had to sign. Okay I was kinda dumb to have neglected that also.

Paid for triple sharing but no extra towels/slippers or whatnots. Only extra bed + pillow. + blanket. So we had to request for them. Only requested for slippers & towels though. Because the carpet is kinda ...yucks... and wherever that isn't carpeted is marble. or quartz. or whatever material that's freezing cold to the touch. that includes the whole toilet floor.

The toilet design wasn't consistent in both rooms. One had a bathtub and a standing shower, where the other only had a bathtub. Didn't really inspect the other room and this was the only inconsistency I noticed.

Something about the air-con was kinda off for my room. We set it to 25deg as one of us was running a temperature but the room remains freezing cold (even for us who are not sick). Maybe got wuuwuu visitors (okay, joking) since we visited during the first few days of Chinese 7th month.

The room comes with a nice balcony and pleasant view. Could see the pool from the balcony and we used that to gauge whether the pool has opened in the morning. After checking, it opens from 6am - 10pm (I THINK. can't remember because the +-1hr was confusing me). You have to "register" each person to enter the pool area. They will also hand you locker keys if you need. And lockers are found inside gents/ladies. We were handed towels upon request. 3 of us. But only 2 towels. Bleurgh. Probably because the lady at the counter saw that I brought my own from the hotel room? Well, whatever. Do note that you aren't allowed to leave your towel in the hotel room. You are supposed to return it to the pool counter. But you can return it after going back to your room to bathe. Just remember to return the towels! We speculated that the hotel and the facilities are probably operating under different organizations.

Made a mistake to let my sick friend sleep in while some of us went swimming early in the morning. Because that made us late for breakfast. And like many other reviews mentioned (in a nutshell), THE BREAKFAST ALMOST SUCKS. I mean, hello, you REALLY have to either work on 1) Improve your breakfast setting (larger "restaurant", maybe?) OR 2) Hire somebody who can at least SPEAK AND UNDERSTAND English. -_-

It was a horrendous experience at breakfast. Breakfast ends at 10am. We met at the restaurant at 9am. It was full and the staff told us to "wait inside" (it's like free-seating, u wait around at kopitiam for seats. except that it is not a kopitiam. and it is buffet breakfast.) And gave away a table for 6 near the entrance to some 4-ppl group who came later but was smart enough to hurry over and "choped" the table without even "registering". Okay, I was watching from the sidelines as I let my friends wander inside as I wanted to observe how the staff would respond to such a -duh- moment. And it was a disappointment. The staff relented to the later group, as though wanting to avoid any "unnecessary trouble" and taking the easy way out while turning around to check if my group noticed.

First time for all 6 of us to "find" our own table for breakfast in a hotel. I've been to hotels with even greater crowd but they have handled it well. and guess what? We ended up sitting at a table for 4 which was supposedly meant for 2. So 6 ppl squeezing at a square table.

And the food sucked. They refilled the rice (the rice was good, but wasn't close to being empty) instead of the side dishes which were long gone. The egg station (with a snaking queue, +-15min wait cos they are just so slow) serves eggs that looked good but tasted like char. They serve cornflakes and cococrunch. and milk as well. The toasts area are always empty and the chicken porridge is plain porridge. I ended up eating Plain Porridge + Corned Beef...for breakfast... Oh wait, they have some condiments to go along with the porridge like deep fried anchovies, fried onions, spring onions, some sauces as well. And not to forget, salted eggs with shell. :< (summary: what looks good, doesnt taste as good. what looks bad probably tastes bad as well except the rice. nope, i'm not a picky eater.)

Not sure if the breakfast was bad because it started off bad for my group, or if it was bad because it really was bad. But on another note, it was public holiday and it was really busy in the restaurant.

Checking out was almost a breeze except that the staff had to dig through their documents to find the deposit invoice (or whatever it's called) that's supposedly mine to produce at check-out to "redeem" my deposit. GOSH. S$200. Concierge was the best. Easy to check-in, easy to check-out. Except that when we returned to collect our bags, I spotted them from the hotel entrance. O_O. because there were not locked in a room, and the concierge counter was really small. Uhhhh. Okay. Maybe that's why it was a quick thing. Just grab, sign and leave.

That's all. On the overall, everything was okay. Just that it wouldn't be my first choice. And it isn't the worst. The breakfast was the worst tho. Give it a try, you may like it. Just avoid breakfast :( on a crowded day. Or you could try being early. It's complimentary after all.

Forgot to mention, it is near Nagoya. On 2nd day, we didn't hire driver. After dropping our stuff at Concierge, we crossed the small road to the stall opposite and attempted to walk to Nagoya (as shared by other reviewers), but a few buses honked at us shouting NAGOYA!!!. 3,000 TO NAGOYA! so we hopped on. :) You could try it :)

Didn't try the spa. It's closed on first 2 days of Hari Raya.

Room Tip: Higher level for less noise. Corner units for more privacy. Units near to central lift for better vi...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 10, 2013

the hotel is probably the tallest in Nagoya town in Batam and very close to the new port Harbourbay 5 min taxi and 5 min to BCS mall and Nagoya Hill Mall . Location = central. Facilities = adequate and sauna and steam room working too. That's better than most hotels in Malaysia. Rooms are spacious and clean. Breakfast is good but come down early. Staff = great efficient and helpful. Security is good. Overall good

Room Tip: ask high floor and non smoking rooms
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung, Indonesia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 23, 2013

A travel agent is located in the hotel area. They are really good and helpful when we made an arrangement to do a day trip to Singapore. We organised a conference in this hotel. They provided almost all the equipment we required.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Planet Holiday Hotel

Address: Jl. Raja Haji, Jodoh, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Bar / Lounge Spa
Hotel Style:
Ranked #30 of 80 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Planet Holiday Hotel 4*
Number of rooms: 282
Reservation Options:
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