I ordered a room with a queen bed. I tried to check-in half an hour early, and was politely told the room wasn't ready. So I came back two hours later, and check-in went smoothly.
The room was nicely decorated, but the queen-size bed must have been onsold by a midget. Not much bigger than a single bed - less than the width of my arms - with an old convex mattress that tapered down at the edges, meaning it was very difficult to find the sweet spot.
On the eleventh floor I was spared the disco noise that others were complaining about at breakfast. From my balcony, my view was spectacular, and I could just make out Singapore through the haze.
Breakfast was pretty good, although the dim sum was cold. Any restaurant that serves dim sum, bee hoon and local specialities (such as bakso) is alright by me.
I don't know how to define a good location in Batam, but the location of this hotel is not worse than that of any other, and not in a seedy location. KFC and Mcdonalds are walkable, as are some very cheap local places (less than $5 SGD for two cans of Bintang and a nasi goreng!)
3.5 stars, upgradable to 4 stars when they get decent sized beds.
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