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“Good town location, but dated rooms” 3 of 5 stars
Review of Nagoya Plaza Hotel

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Nagoya Plaza Hotel
Jl. Imam Bonjol, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #45 of 68 hotels in Batam
Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
“Good town location, but dated rooms”
3 of 5 stars Reviewed January 9, 2011

We were a group of friends visiting Batam for a weekend getaway/shopping trip. As we were on a budget, we decided to stay with the "Plasa" at Nagoya Hill. The hotel was right by the biggest mall on the island (Nagoya), and was about 10 minutes by car from the ferry terminal. The beach however was about 45 minutes the other way, and there was not free shuttle to either the hotel or the beach.

Check-in was normal, but I wouldn't call it particularly speedy. We were allocated rooms on the 4th floor, from where we didn't get much of a view (we overlooked another building). The rooms looked really tired, with dated carpets, dirty-looking bedsheets, and decor from at least the 70s. While looking crisp and fresh on the surface, room cleanliness could be vastly improved. In particular, we found what looked like blood stains on the shower curtain, and detected cigarette smoke in one of our non-smoking rooms.

That said, we had everything that we needed - a hairdryer, a CRT TV, a sofa set, a cupboard, alarm clock, toothbrush sets, a telephone, airconditioning etc etc. There was no in-room safe however, which could otherwise have been handy. Breakfast (included in room rate) was plain and unremarkable, consisting of the likes of cereal.

This is a hotel useful for a functional stay at best, conveniently located by the shopping mall and a large food street. If you are looking for the sun and sea, or a comfortable holiday, you are probably better off looking some place else, closer to the higher end.

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 people have reviewed this hotel

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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 11, 2010

Stayed there based on the 6 reviews on TripAdvisor. While walking towards the room along the corridor, we could see bedsheets spread wide open on the floor for guests to stepped on. Some vacant rooms have their doors opened and we could see they are in a mess. Soiled bedsheets are thrown together at a staircase corner, I supposed waiting for collection. Our room is horrible. General cleanliness is there, but the bedsheet has marks on them. The tap isn't working well, and the hot water in the shower comes on and off. When the aircon's fan is turned higher, water droplets splashes out of the vents. Morning breakfast is something I would not recommend. I would rather walk a short distance and eat out. I will upload the photos of the room when there is time.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2009

Batam is great for a short escapade. ideal for shopping and massage. Nagoya is one area you can shop and have a good massage at very affordable prices. My bf agrees its a good value for money .The spa is clean and spacious. . There is a spa called Isabella which i always head to . Very friendly staff. Free pick up from and to Batam Ferry terminal.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 31, 2009

Close to shopping centres and other interesting places and restaurant, nice place to eat...

Stayed September 2009, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 12, 2008

On 7th aug 08 My family visited Batam and we stayed a night at Nagoya Plaza Hotel .We were greeted by the friendly staffs and our 3 rooms were ready upon check in.
Rooms and toilets on the 3rd floor were clean and the aircon were all working well.
Some how, during the night time, can't really get a good sleep as you can hear the loud music coming from the bar, walls were quite thin.
for the price we paid , is quite reasonable for a 3 stars hotel.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 7, 2008

We had stay there on May 08. The hotel, which is located near Nagoya Hill Shopping Mall, is a stone's thrown away.
Very convenient when you are an avid shopper.
The room there is quite clean. The housekeeping service
there is also quite good...............
One thing that I want to comment on , is the food there. It is quite saltish. We, Singaporean, do not really take salty food. Therefore, we are not so use to the food there.

  • Liked — the room is big
  • Disliked — --
  • Stayed May 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central java
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2008

i go there in last december to spent my year end holiday with my family.and it is my 6th times land off in Batam and continued to singapore and malaysia.i love this hotel because it is near with nagoya(centre of Batam), and i can get any food there,hmmmm yummy, near with telaga punggur(to tanjungpinang), and sekupang(to singapore).o yeah, nagoya have a big renovation now, with a minimalist concept room, a good job.you must try this hotel.

  • Liked — a wonderful holiday
  • Disliked — hot and a lot of sea
  • Stayed December 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Nagoya Plaza Hotel

Address: Jl. Imam Bonjol, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #45 of 68 hotels in Batam
Price Range (Based on Average Rates): $
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