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“Ideal for Smokers” 2 of 5 stars
Review of Nagoya Plaza Hotel

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Nagoya Plaza Hotel
Jl. Imam Bonjol, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #55 of 74 Hotels in Batam
Singapore
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
“Ideal for Smokers”
2 of 5 stars Reviewed October 18, 2011

Stayed a night at this local hotel. waited till 3.00pm before I could checked. Got an orange juice served during the wait at the lobby. Room was ready exactly at 3.00pm and was given the top floor with a suite. Opened the door and it is a living room with strong cigarette smell - there is a no-smoking sign.
First thing is wanting to get a hot shower but hot water does not seems to be ready, so I thought it is afternoon therefore no power was generated for the heater. Close to the Nagoya Hill Shopping Mall which is excellent, returned back to hotel at night and still no hot water.
Internet works good, Tv is working, It is the bed that turned me off, little dirty with brown stain on the blankets - would recommend the hotel to invest in changing the bedsheets.
Air-conditioning set at full blast but it seems like it's about 26 Deg C.

Morning breakfast is pretty okay although limited selection. Cannot complain for a hotel just to stay alone or for short 1-day business.

Room Tip: Ask for a real non-smoking room if you are a non-smoker
See more room tips
  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
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    6
    16
    7
    5
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6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 18, 2011

Hotel exterior was quite dated especially since we stopped by the newer I Hotel first. Check-in was smooth and we got our requests fulfilled by the reception without any fuss (e.g. all 4 rooms on the same floor, some rooms with twin beds and some with double beds). Rooms were spacious although it is quite dated. Mattresses and pillows are not too comfy but still acceptable. Staff are pretty friendly. Breakfast was quite disappointing though, but overall experience still quite good.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 5, 2011

There is a lane linked to the back of the hotel which you can take if you are walking to Nagoya Hill shopping Mall. Be sure to visit the Massage place called : Isabella. Superb service and resonable package!! Nagoya Hill shopping Mall almost have everything you need there, including hypermart, food street (be sure to try the local food, nice an cheap) and a great shopping mall with a varities of items and merchandise. The setback is, smoking is allow in almost all parts of the shopping mall so it's kinda health hazard. Overall, we are happy to be staying here but the bed kinda sink in the middle when you sleep on it. If you are not fussy bussy, it's still alright for a one night stay though.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 9, 2011

We were a group of friends visiting Batam for a weekend getaway/shopping trip. As we were on a budget, we decided to stay with the "Plasa" at Nagoya Hill. The hotel was right by the biggest mall on the island (Nagoya), and was about 10 minutes by car from the ferry terminal. The beach however was about 45 minutes the other way, and there was not free shuttle to either the hotel or the beach.

Check-in was normal, but I wouldn't call it particularly speedy. We were allocated rooms on the 4th floor, from where we didn't get much of a view (we overlooked another building). The rooms looked really tired, with dated carpets, dirty-looking bedsheets, and decor from at least the 70s. While looking crisp and fresh on the surface, room cleanliness could be vastly improved. In particular, we found what looked like blood stains on the shower curtain, and detected cigarette smoke in one of our non-smoking rooms.

That said, we had everything that we needed - a hairdryer, a CRT TV, a sofa set, a cupboard, alarm clock, toothbrush sets, a telephone, airconditioning etc etc. There was no in-room safe however, which could otherwise have been handy. Breakfast (included in room rate) was plain and unremarkable, consisting of the likes of cereal.

This is a hotel useful for a functional stay at best, conveniently located by the shopping mall and a large food street. If you are looking for the sun and sea, or a comfortable holiday, you are probably better off looking some place else, closer to the higher end.

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 11, 2010

Stayed there based on the 6 reviews on TripAdvisor. While walking towards the room along the corridor, we could see bedsheets spread wide open on the floor for guests to stepped on. Some vacant rooms have their doors opened and we could see they are in a mess. Soiled bedsheets are thrown together at a staircase corner, I supposed waiting for collection. Our room is horrible. General cleanliness is there, but the bedsheet has marks on them. The tap isn't working well, and the hot water in the shower comes on and off. When the aircon's fan is turned higher, water droplets splashes out of the vents. Morning breakfast is something I would not recommend. I would rather walk a short distance and eat out. I will upload the photos of the room when there is time.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2009

Batam is great for a short escapade. ideal for shopping and massage. Nagoya is one area you can shop and have a good massage at very affordable prices. My bf agrees its a good value for money .The spa is clean and spacious. . There is a spa called Isabella which i always head to . Very friendly staff. Free pick up from and to Batam Ferry terminal.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 31, 2009

Close to shopping centres and other interesting places and restaurant, nice place to eat...

Stayed September 2009, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nagoya Plaza Hotel

Address: Jl. Imam Bonjol, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #55 of 74 Hotels in Batam
Price Range (Based on Average Rates): $
Number of rooms: 213
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