Stayed at Golden View Hotel recently - bought a deal online so cant choose the hotel. There were 3 of us so the room was huge with ample walking space. It had a 32" flat screen plasma tv with around 20+ channels. Toilet was quite alright - passable. Overall u can tell that the hotel is actually dated - the room carpet has some stains too, the shower curtain had red stains too (!). The walkway to the rooms was dimly lit. So can be quite eerie if u are alone, walking back to your room late at night.
Breakfast was so so. We went down for breakfast at 8am... and the food was icy cold even though there were warmers. Spread was decent with the usual noodles, nasi lemak, toast, eggs, fruits, porridge, baked beans, sauage, bacon, etc. Nothing fancy, enough to fill your stomach.
The hotel is located quite far away from the malls - but there's a shuttle bus to bring you to the nearest mall. Didnt get to try it out as we checked in quite late on day 1 and had to leave by mid the next day. There's a kueh lapis shop nearby so convenient for those who want to buy some back home. The hotel is surrounded by seafood place (not fancy though), go-kart, a small outlet selling some souvenirs, polo ralph lauren.... not much entertainment.
All in all, a decent stay. But I will most likely consider other accommodation elsewhere the next time i visit Batam.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued Guest,
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Warmest Greetings from Golden View Hotel Batam, A Perfect Place for Business and Relaxation.
Thank You for your esteemed feedback. It is unfortunate that you have not enjoyed your experience at our hotel as much as you would have liked.
We apologize for the stains on the carpet and the shower curtain, rest assured that we will coordinate with our Housekeeping department regarding this matter. It will be resolved for your future stay.
Further, please allow me to explain with regards to the dim lighting. We are sorry that it caused you discomfort walking back to your room. The reason it was dimly lit at night, is because we wanted to ensure the right lighting for maximum guests’ comfort. At this stage, I believe the lighting along our corridors is adequate.
We also thank you for your comments on our international buffet breakfast. Kindly note that our Head Chef has personally ensured that all food warmers are functioning properly. Besides that, our Chefs also ensured that the food at our buffet line are always maintained at the right temperature for the best taste and freshness. For guests who would prefer Ala- Carte breakfast, our restaurant also offers you that option.
Our hotel is a 15 minutes drive away from the major shopping malls in Batam. For the convenience of all our values guests, we are pleased to offer complimentary shuttle buses which operates on regular schedule to the malls.
Our hotel is also conveniently located near to the sea, hence we have Golden Prawn Seafood Restaurant which is popular with both local and foreign tourists. Fresh and Live seafood are provided in there.
For recreational activities, our hotel offers a recreation area – Golden City (located not far from the hotel main building). Many exciting games and activities are available there. Some activities include – Gokart, Flying Fox, Paintball, etc. We hope you can have more time on your next visit to enjoy the array of facilities Golden View can provide.
Once again, we thank you for sharing your valued feedback with us. We look forward to having you back with us in the near future. .
Golden View Team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.