i had went for a 2 day 1 night stay in golden view hotel with my girlfriend. everything was good including the 1 day tour. we had a good tour guide call pei ru that has given us a good impression for this trip to batam. hotel stay is good with big room and nice environment. thinking that everything is so wonderful there, we had added an additional hour each for our massage as its originally is 1 hour. The massage that we had is at the lobby of hotel. The whole tour group had their massage inside the massage room except for us who had added additional 1 more hour. We were brought to a small dusty mouldy chalet where air ventilation is poor and there were flies around. After they had on the aircon, we thought everything will be better. 2 indonesian ladies came in and started the massage. Throughout the whole massage, the lady massagin my gf kept fell asleep as it was nearly 930pm indonesia time. The other lady massaging me kept calling her colleague name to keept her awake. Both of them seems very tired and had not spend any effort to do a proper massage for us. Both of us felt that they were just touching us instead of massaging us. We tried to speak english with them but they does not understand a single thing. There is no way we can stop the massage due to communication issue and the chalet is a distance from the hotel. We were so upset and they even stop 25 minutes before the 2 hours. We went back to the counter and asked for the manager. He does not seems to be willing to refund us and instead just want to offer us another 2 hours tomorrow or the next visit. Who on this earth will be willing to go back to such a sucky place again and let them touch you instead of massaging? We gave up arguing with the manager and went back to sleep as it was almost midnight.
The next morning we had the buffet breakfast and it was quite okay with some variety around. We told the tour guide Pei Ru about our incident last night and she went with my gf to the massage center to speak to another manager. In the end we got refunded 1 hour in rupiah for the total of 4 hours we paid..
This is really a bad experience that we had during our trip to batam as we know going batam mainly is for the cheap massage.
We will still visit the hotel again but never to the massage centre as they are the worst massage centre we had went to. Just note again its the massage centre with the hotel. good day to all.

First time travel overseas and golden view is really an awesome hotel. The view is good, because got seaview. The superior room is so spacious. Big and comfortable. There are safe box in the hotel too! :)

Stayed at Golden View Hotel recently - bought a deal online so cant choose the hotel. There were 3 of us so the room was huge with ample walking space. It had a 32" flat screen plasma tv with around 20+ channels. Toilet was quite alright - passable. Overall u can tell that the hotel is actually dated - the room carpet has some stains too, the shower curtain had red stains too (!). The walkway to the rooms was dimly lit. So can be quite eerie if u are alone, walking back to your room late at night.

Breakfast was so so. We went down for breakfast at 8am... and the food was icy cold even though there were warmers. Spread was decent with the usual noodles, nasi lemak, toast, eggs, fruits, porridge, baked beans, sauage, bacon, etc. Nothing fancy, enough to fill your stomach.

The hotel is located quite far away from the malls - but there's a shuttle bus to bring you to the nearest mall. Didnt get to try it out as we checked in quite late on day 1 and had to leave by mid the next day. There's a kueh lapis shop nearby so convenient for those who want to buy some back home. The hotel is surrounded by seafood place (not fancy though), go-kart, a small outlet selling some souvenirs, polo ralph lauren.... not much entertainment.

All in all, a decent stay. But I will most likely consider other accommodation elsewhere the next time i visit Batam.

I purchased hotel ticket through agoda, as it was cheaper.
Hotel is good but old.
Since it has facilities like go kartn flying fox, paintball so its ok even if u are away from main city.
We have to take taxi to go to any mall