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“Nice hotel with a view” 3 of 5 stars
Review of Crown Vista Hotel

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Crown Vista Hotel
3.5 of 5 Hotel   |   Komplex Top View Garden, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #22 of 75 Hotels in Batam
Singapore
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Nice hotel with a view”
3 of 5 stars Reviewed June 29, 2014

We stayed here for a weekend and had a good room with a nice view. The hotel is overlooking the city on the top of a big hill and you see the giant crown from the distance as you approach. For going into town the hotel taxi cabs were great. Coming back was always easy as taxis are everywhere. While just walking around taxis were stopping to offer their services. The room aircon and amenities were good. The room rate included a buffet breakfast on however as we came down later in the morning on Sunday by 9:00am the selections were depleted. In this case the early bird gets the watermelon! Hotel towels are in need of upgrading. The staff was helpful and friendly everywhere that we saw them and they always had a smile.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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52 reviews from our community

Traveler rating
    10
    22
    16
    2
    2
See reviews for
11
10
5
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

First time been to batam and stay at crown vista hotel. The room is very spacious even we just booked the standard room. The room is very clean and comfortable. the hotel also provide free shuttle to the major shopping mall at Batam. The bad things about this hotel is the breakfast buffer where the food doesn't look appetizing and the fruit doesn't look fresh too. There are also houseflies on the food..

  • Stayed May 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 26, 2014 via mobile

We stayed here as part of a golfing weekend package with a group of friends. The hotel was included in the price, although seemed relatively fair priced. There were several 'power outs' during the course of the night with no lights/aircon during this period. Breakfast was very average. Although not the best hotel, the staff were very polite, accommodating and warming.

Stayed May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2014

About 10 mins drive from Nagoya Hill. By taxi is about S$7. Nice environment and location, hotel is quite clean. Breakfast also not bad. Friendly staffs. The only thing I don't like is there are some apartment downstairs the hotel. It's very noisy at night till 2am, like a disco downstairs.

Stayed March 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 22, 2014

Location
10 – 15 minutes by car from the centre of Nagoya, 3 minutes more to Harbour Bay and about equidistant to Batam Centre.

Getting about
Rp60k to/from Nagoya by taxi, Rp20k by ojek. Allow Rp10-15k more at night. Tell drivers to go to the Vista hotel (leave out the Crown). If they still don’t know head for Rumah Sakit (hospital) which everyone knows; you can point to the hotel from there.

The Good
Service. The staff spoke English, remembered my name and twice provided service levels in excess of what I could reasonably expect – good job guys!
The Bed. Firm mattress and the foam pillows weren’t the sort that wreck your neck.
Breakfast. Good mix between local and western with different items on successive days. I checked out before the restaurant opened and a special was offered without my having to ask – again, well done!
The Pool. Might get a bit crowded at busy times but I had it to myself on a weekday.
The View.
Generally clean. The carpet on the stairs from the lobby is tired as was the wallpaper in the room.
Value. I got an Agoda 1/2 price deal. At full price it is not great value

The Bad
Smoking is allowed in the restaurant.
The coffee provided is 3 in 1. I asked for a coffee with no sugar to be brought up, was told there would be a charge, disputed it….. and got a free coffee. Faith was restored when the restaurant rang to ask if I wanted a refill!
The desk is not fixed to anything; lean on it and it falls over taking your electronics, coffee, money etc with it. This is dangerous!! Management – please fix.
The builders didn’t talk to the equippers. The result is Inadequate provision of power points which are not placed where they are needed and furniture which doesn’t fit flush to the wall.
The bath/shower plug was broken so it wouldn’t empty – see earlier reviews too. Housekeeping fixed it temporarily.

Room Tip: Room choice. If you want a room with a view go for the 2nd floor, even numbered rooms. If you want...
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bintan Island, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 12, 2014

It was our 2nd time stayed this hotel and I would like to stay again ans again...
The room wan nice and cleanliness was excellent., staff also friendly.
Thanks to Reception who always gave me special rateb(I don't remember the guy name).

See you all on my next visit :)

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 26, 2014

Nestled on the hills of Nagoya, the hotel offers guests a nice view of the city. Prior to check in, I called to to request for a double bed instead of twin sharing & the friendly staff granted my request without much question, in fact, throughout my 2 days stay, their positive behaviour remains consistent

The room I've been assigned to was spacious, really clean & the bed was very comfortable. The only minor issue I had was that my room was facing their service apartments instead of the pool/city. The in house massage therapist, Hawa, was very friendly & professional. The hotel dining service was quick although the food quality is average, the sup buntut (oxtail soup) tasted great but the rice tends to stick together.

I've read reviews of the location being the cause of concern for some guests. However, free shuttle is provided to & from the major malls in the island such as the Nagoya Hill Mall, BCS & Megamall. Do checkout the shuttle schedule as they head to different malls on different days or else you can book their taxi for about 65000 to 80000 rp depending on your destination.

The malls here are a standard fare but as my sole purpose here is just to relax, the hotel certainly did an excellent job in ensuring that.

Stayed January 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Vista Hotel

Address: Komplex Top View Garden, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Batam
#12 Spa Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crown Vista Hotel 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
Regardless the purpose of guests staying with us, with one and only, breathtaking view in town, fresh, natural air and our exciting staff and activities. We believe Vista is the only hotel in Batam who would make you feel your Stay with View and Thrill of excitement. ... more   less 
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Also Known As:
Vista Hotel Batam

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