i was very confident of a comfortable stay based purely on the parent brand name and the property lived up to my expectations.
we were duly impressed by the front desk staff who gave us a prompt check iand allocated a room according to our request i.e not facing the main road.
the room is very decent sized with very comfortable beds and clean linen.the furniture needs a coat of warnish as the dating of the furniture is very noticeable. the bath room is well fitted with a long bath and wash basin. but for some reason only bath toowels are provided and not the face towels.there ia safe in the room but it would be more practical to locate the safe at a higher level as one has to virtually sit on the floor to access it. bath room amenities were basic but there should be two of each item if it is a twin room. maybe the bath gel can be shared but a comb and toothbrush and slippers...... surely these ought to be in doubles.
location wise i found it to be acceptable but many peope were complainig about the the hotel being located away from the shopping and eateries area. this i suppose it would depend upon the purpose one is in batam .this location is quiet.relatively. the major shopping centres are within two kms away but the taxi operators in batam charge IDR40k one way, which is pretty expensive.
breakfast is excellent with a generous spread covering local and western items.the layout is well planned to avoid congestion and the staff were always smiling and willing to go the extra mile.
overall the staff of this property are impressive - sniling, helpful and responsive.
the property is very suitable for all types of travellers,including families.
- Official Description (provided by the hotel):
- Batam City…feels the vibrant of real modern new urban city,Meet the Mercures…a hotel with local color and distinctive style,The real modern new urban city experience - Batam Island known for its free trade zone area as part of the Sijori Growth Triangle (Singapore Johor Riau) is located 20 km (12.5 miles) off Singapore's south coast and 45 km from Johor, Malaysia. Shipbuilding and electronics manufacturing are major industries at the beginning, now tourism, hotels and resorts start to grow and the biggest community on the island is Nagoya. Mercure Batam, a hotel with local color and distinctive style, located at the central business district of Batam Island, Nagoya; with easy access to Airport, International Ferry Terminals, Shopping Malls and Tourist Attractions.The perfect blend for business and leisure - Mercure Batam with 8 storeys building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. All hotel rooms feature key card lock, electronic safety box and CCTV covering almost in all public spaces for security, centralized air conditioning, high speed internet and Wi-Fi access, satellite channels TV, bathtub/shower with hot and cold water, IDD telephone line, mini bar, coffee making facilities and 24 hours in room dining service. We offer 5 meeting rooms and 1 ballroom, business center, health club/gymnasium, spa/massage, sauna, steam room, whirlpool, and outdoor swimming pool.Flavors and cozy - Famous in tastes and warm ambience, our Casaluna Restaurant offers a wide range of a la carte dishes from East to West and original local cuisine with authentic recipes. Or just simply relax in our Pillars bar and lounge with Cups and Tastes enjoying live music in the evening. ... more less
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- Also Known As:
- Mercure Batam Hotel Batam