I with my family choose this hotel intending to stay for 2day to relax. But I am very disappointed because it very noisy during my first day and also for the second day.The noise level really made my 2yrs old girl restless and disturb her sleep. We did forward our complaint but no follow up action taken. We waited for feedback but in vain. Furthermore on our first day of stay we were shocked when we on the tap to fill up the bathtub.The water is very dirty and murky.Again no explanation neither feedback were given until my wife air her annoyment to one of the hotel staff. To make thing worse the room is infested with cockroaches. We are very disturb this happen at a hotel of such reputation. As this hotel is recommended by friend I will discontinue it to any of my friends. I and family then choose not to prolong our stay and left the second day.
- Official Description (provided by the hotel):
- THE HILLS BATAM(SHORT WALKAWAYS TO NAGOYA HILL MALL & MANY ENTERTAINTMENT VENUES)The hills Batam is an oasis of calm and charm amidst the hustle and bustle Of the Nagoya district, Batam’s main commercial area. Located in front of Nagoya Hill Mall, The Hills Hotel Batam is also easily accessible to Duty Free Shopping Center , malls, restaurant, bank, and many entertainment venues. Our rooms are fully air-conditioned and feature modern amenities such as an IDD phone, wireless internet access, LCD TV, refrigenerator and coffee & tea making facilities. Your accommodation is also inclusive of a welcome drink, daily buffet breakfast, and complimentary use of our Health Centre Spa.A venue to conduct modern meeting, our 6 function rooms with capacity until 500 pax as well equipped for business meeting and seminars, as well as product launches. Only 20 minutes from Hang Nadim international Airport, 10 minutes from Harbour Bay International Ferry, 17 MINUTES FROM Batam center Ferry terminal, 25 minutes to Sekupang International ferry.The Barelang Bridge connect the island of Batam, rempang and Galang. This bridge has grown more into a tourist attraction rather than a transport route. Located in Vietnam village at Galang Island, The Quan Am Tu temple is one of Batam most visited attraction. It was build by Vietnamese that escape the war in Vietnam 1976.Renowned for its many seafood restaurants, The coastline along Harbour Bay will satisfy you with a diverse choise of seafood. ... more less
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