I stayed at this hotel twice. The 1st time was Oct 2013 when I was forced to spend 1 night in Batam due to unsettled issue (unprepared at all). The 2nd time was with my husband during CNY period (3D2N stay).
Both stays are very good, the staff are friendly, the ambience is quiet and peaceful. On my 1st stay, i was given a Deluxe room on the 2nd floor which faced side of the hotel - there is nothing to see behind the curtain. The 2nd stay - i got another Deluxe room on 5th floor, facing main road. Yay!. My husband and i could see fireworks from a few points on 1st night there. In fact, there was a temporary stall set up at the side of the road across the hotel that sells fireworks to passers by :)
The room itself is nice, clean and spacious. The only minor issue is that the room doesn't have a safe for guests to keep their valuable things (if needed).
The OAK restaurant has 2 areas, indoor and outdoor. The indoor part has this small waterfall and glass roof that allows light shining through and brighten the room. I like the wooden dining tables and chairs as well. The outdoor part consists of a small bar with occasionally live band at night - a good place to sit and enjoy the breeze of wind while chatting with your friends or loved ones. There is also a small pond with very big koi fish. I saw 9 koi fish on my 1st stay but the pond is left with 6 on my 2nd stay. Finger crossed that no more fish dies - i checked with the hotel's owner that 3 fish died due to aeration problem. Haiz..
Let's talk about food. As the hotel was not fully occupied on my 1st stay, there was no buffet breakfast and every guest was asked to chose our preference on the previous night so the hotel chef will prepare it in the morning. I chose traditional dish - nasi timbel or sort of. The next day, i was given a super big set of breakfast - a glass of coffee, complete set of rice + meat + bean curd + tempeh then cereal + milk, a danish and a kueh (can't remember what the name is) and a plate of fruit. On my 2nd trip, the breakfast was served as buffet. The food is okay, but i guess the hotel staff was overwhelmed with the guests' appetite that we had to wait for a while for the staff to cook again and replenish the food. Ohyeah, my husband and I had dinner at the restaurant on our first night there and I ordered this menu : Sate Malilit - fish + chicken meat minced and wrapped around lemongrass stick and then grilled. Worth trying :)
Last part : location. I guess everyone that goes Batam would prefer the hotel to be near shopping malls. Unfortunately, this hotel is not, at least not in walking distance. However, the hotel is located quite in the middle of those shopping malls. A taxi ride from hotel to Mega Mall or Nagoya Hill or BCS costs around IDR 40000 (about 10 minutes ride). You can also get some local food by crossing the road in front of the hotel. There is a stretch of stalls that open at night and sell food, Mi Aceh (fried noodle Aceh style) for IDR 12000 , martabak telor (sort of omelette) for IDR 9000, roti cane (sort of prata kosong sprinkled with sugar) for IDR 7000 and other kind of food. Feel heaty because of the fried stuff you eat? You can get fresh coconut drink + coconut meat at IDR 9000 :)