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“Friendly Staffs, Good Location” 4 of 5 stars
Review of Gideon Hotel Batam

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Gideon Hotel Batam
3.0 of 5 Hotel   |   Komp. Penuin Center Blok AA No. 1 - PENUIN, Riau Islands Province 36000, Indonesia   |  
Hotel amenities
Ranked #15 of 80 Hotels in Batam
Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
“Friendly Staffs, Good Location”
4 of 5 stars Reviewed February 26, 2014

Stayed in Gideon Hotel from 19th Feb to 21st Feb 2014.

The Good:
1) Friendly staffs
2) Good location
3) Hotel taxi drivers are very friendly and accommodating (Big Thanks to Mr Dino!)
3) Opposite BCS and A2 Hawker - food is good and cheap!
4) Surrounded by shop houses and local portable food stall (if you dare to try)
5) Nearby has a 24hours convenience shop
6) Super cool air-condition
7) Clean Towel
8) Good and cheap massage in hotel
9) Good wireless connection ( I stay at deluxe connecting room 326, 328

The Bad:
1) For some reason, my toilet sink with urine smell even after room cleaning
2) Water from tap smell, I cannot pin point the smell but tasteless though
3) Average breakfast - could do better
4) Disappointed BCS mall
5) Daring staff who asked to be tips after the massage session!

Overall:
Happy with the hotel minus the urine smell toilet and water. However I am appreciative to staff who speaks little English, trying very hard to communicate with us. (some speaks well)

Disappointed with ALL the shopping mall, especially BCS total waste of time - definitely will not go ever again! average ok to Nogaya Hill Mall and Mega Mall

Despite all these, I will still go Batam and stay in Gideon for their massage for a short getaway!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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113 reviews from our community

Traveler rating
    17
    62
    23
    7
    4
See reviews for
35
31
2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Singapore, Singapore
Top Contributor
90 reviews 90 reviews
65 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 18, 2014

Bought the stay under deal.com.sg for sgd35+. Didn't expect much but came away pleasantly surprised.

Requested for a non smoking double room and got it too. The rooms are on the 1st floor, remember in batam its ground floor followed by 1st floor.
Worked in hotels previously and based on the standard in the room, the owners were looking to make this a 5 star hotel, but failed as Batam can't sustain that level. So for previous reviewers you'll know why there is no fridge as they want to cut cost whereever they can. The bed quality and tv size and bathroom space are definitely worth for the price.

Food wise, it'll fill your stomach. But come early or prepare to wait and wait as they refill the food. Chafing dishes used are small. Main dishes are not filled after 930. If I can remember the dishes, lets see, bee hoon, sausages, vegetable puffs, potatoes, choice of egg, puff pastries, bread and jam, cereal, seasonal fruits, tea, coffee and orange juice.

Smoking wise, just about every place in indo has smokers. And there are very little coppers in batam, 4-5 trips now and never seen a cop. So beware of your surroundings. Coming out of BCS at 12am after a midnight show, the first thing noticed was more than 15 security guards at the basement.

The best thing bout this hotel is location to BCS, shopping mall with 4-5 screen cineplex, large supermarket. 5 min walk away only.

Room Tip: Non smoking rooms are on the first floor only.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2014

Had a comfortable stay for a night last week. The location of hotel is within easy walking distance to shopping centres, local wet market, eating outlets and small shops. Room and ensuite toilet are both clean and fairly spacious. The buffet breakfast spread is simple, but adequate. Staff are polite and responsive, although some of them have a little problem with English. Will definitely consider staying here again. Hope the hotel is able to keep up the standards.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2014

Have been to Gideon Hotel, although is a 3 stars hotel, told by the tour agency. Nearby shopping mall, and if you want to go other shopping mall or places, Gideon provides taxi services with reasonable cost, feel safer with this taxi service. Great stay over at Gideon!

Stayed January 2014, traveled with friends
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Vancouver, Canada
Top Contributor
161 reviews 161 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 11, 2014

Stayed here for a night while on a golfing trip at a nearby course. Very good location easy to reach from the ferry terminal. Found the staff pleasant and helpful. This is a new hotel and things are in good repair. The room was a good size and the bathroom was outstanding - much better than I would have expected and quite luxurious in fact. The room was a little noises but not too bad. If you had raucous neighbours I suspect it could have been a major issue. Quite close to the city square where there was a vast selection of excellent food stalls - a great experience. Morning breakfast included in the meal was good with satisfactory choice. Would go back again if planning a short stay

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
201 reviews 201 reviews
30 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed January 9, 2014

Stayed for one night at Gideon,memorable Xmas night last year.it is a new hotel,room clean also,most important--its location is great,close to BCS shopping mall,this mall is my favourite,almost spent half day at this mall that day I visited.regret! coz one day trip too short,will come again!staffs here helpful,satisfied with their breakfast though not too great.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 5, 2014

Hotel is walking distance from Batam City Square (BCS), where you can shop for clothes, watch a movie (at 25k rupiah on weekdays and 35k on weekends), or just grab some food (lots of choices). I particularly liked Yogen Crepe where one crepe costs at most 14k rupiah. The arcade was also a good place to spend time, since 1 coin cost 1k only.

There's A2 food court beside BCS, which is an open air hawker centre with lots of choices at low prices. Zha cai fan cost about 19k for 4 dishes, Ayam Penyet cost 18k, kway tiao goring cost only 15k.

There is also First Factory Outlet nearby, which claims to sell original branded clothes (like Fred Perry, Burberry, Tommy Hilfiger) at low prices. Upon close inspection, I think only the Ralph Lauren polo tees are genuine, and they cost about S$67 per piece, which is a decent price. The other clothes cost about 230k.

I went on a 3D2N tour of Batam where I had a city tour on the first day and was free and easy on the second day. To spend the second day, I booked a taxi via the hotel to Nagoya Hill shopping centre, which cost 40k. Do tell the taxi driver what time you intend to return to the hotel and take down each other's contact numbers. Warning: the driver may not understand English, so some gesturing, writing, and basic knowledge of Malay will help.

The movie selection at the Nagoya Hill cinema is not as good as in BCS though. You are better off watching movies in BCS. But there is an A&W outlet in Nagoya Hill as well as more shops available.

There is no swimming pool in the hotel and the breakfast selection is modest (the standard bread, cereal, omelette, fruits, porridge, etc), but I will certainly consider this hotel if I go to Batam again due to its excellent location, and the friendly attitude of the staff (which refers to anyone other than the counter staff).

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gideon Hotel Batam

Address: Komp. Penuin Center Blok AA No. 1 - PENUIN, Riau Islands Province 36000, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #15 of 80 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gideon Hotel Batam 3*
Number of rooms: 163
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