I like to stay here because of the quiet surroundings. Room is bright, well lit. I always choose the Studio Balcony room. Room is spacious, have balcony, safebox, fridge, kitchenette and bath tub. The staff from the front desk to the F&B are accommodating, very friendly and they recognised their regular guests. Compliments to Desi, Iwan, Damo and the other staff for their warmth reception.
This was my 4th time here & the room they provided was as usual neat & clean (my luck, maybe) except the toilet which was also clean but there’s some sewage odour. The bedsheets and towels were also clean. However, the utensils at the kitchenette left behind by the previous guest were not cleaned. Breakfast provided was average.
Hotel provides free transfer from Batam Centre to Hotel at specific timings.
The hotel is well secured. Each staircase which leads to your room is secured with gate and access card. Not advisable to those who have problems with walking & climbing up staircases. There are no elevator.
Hotel also provides the purchase of ferry tickets by Wavemaster at cheaper rate. Payments to be settled at the hotel reception counter upon arrival. Contact the manager Mr. Iwan for more details.
Hotel is just a walking distance to the Kepri Mall.
NOTE to management: Please look into the cleanliness of the kitchenette. Your staff should take the initiative to check and clean the kettle and utensils for the next check-in guest.
I will consider to coming back here.
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