I chose this hotel after a terrible experience with another before that.
I was told that it was very new but all the staff seemed to be well-trained & experienced. We took the 2-bedroom suite and was so much surprised at the things made available in the rooms besides it being so spacious & marbled floor. There are reclining chairs in the living room.
I marvelled at their culinary skills, most of the food spread was yummy including their western menus.
I think it is a setback that its not senior-citizen friendly coz all the rooms are located on the 2nd floor with no elevator. But this hotel provides free shuttle service to & from batam centre ferry terminal as well as to kepri shopping mall which is in the neighbourhood. Please be reminded that they dont have bathing tubs as claimed online but everything else are perfectly there!
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