If you are just looking for a place to tuck in for the night without any luxury or extra miles, this hotel fulfills the very basic needs. It's my first time staying in Batam, and this hotel set the line at quite a low level.
Firstly, it is not just this hotel, but other places in Batam, the service is really very slow. We waited for quite a while to get our particulars and card access in place. The other irritating thing is that smoking is allowed in the premises of the hotel, and the hotel is already cramped enough, and it is not a very good experience for non-smokers to endure with the smoke and long wait.
Secondly, they do not have any actual restaurant or cafe in the hotel. Please do not be deceived by the pictures on the internet. The only place they have for consumption is a small dining corner with limited tables and chairs and another isolated kitchen at the back. The "breakfast buffet" was also another nightmare. There was no fill-up of the dishes after it was all taken, and there were very limited food like kwayteow, fried rice, bread toast, and coffee.
Thirdly, the hotel room is not very clean. There were cob webs, and mosquito inside the enclosed room, which is really a bad experience. Not to mention that the room do smell quite a bit, and there were no kettle/water boiler, toothpaste/tooth brush, and several other necessary items. The only good thing is that there is free wifi, but the connection is also pretty bad.
Overall, it is still pretty decent for a 2-stars hotel.
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