The reason we chose Swiss-Belhotel was mainly due to its location as it's only within walking distance from Harbour Bay Ferry Terminal. From what we saw in photos, the hotel looked stylish, modern and comfortable, that's why we decided to stay in this hotel.
Prior to our arrival, I have made a special request to the hotel by decorating our room for my boyfriend's birthday. We are extremely impressed with their attentiveness.
Good points about the hotel:
- Quiet and spacious room with comfortable armchair and sofa
- Comfortable bed (Queen size double)
- Tasteful decor and modern setting
- Spacious bathroom with both bathtub and shower room - The towel has got really lovely smell :)
- Food: Nice breakfast with great variety; The Chinese restaurant was pretty good too.
- TV: Good selections of channel
- Warm and friendly staff - They speak pretty good English
- Beautiful swimming pool
- Excellent value for money
Both my boyfriend and I are extremely satisfied with our stay at Swiss-Belhotel. We highly recommend this hotel to everyone and will definitely come back again in the near future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 4, 2013
Batam, 4 September 2013
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Warm regards from Swiss-Belhotel Harbour Bay Batam!
Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We do appreciate of your comments about our hotel and we have shared to our staff and team. Indeed it is a clean and nicely done hotel, centrally located in downtown and we often receive good comment regarding the service of our staff as we have been conducted several training to maintain our standard.
It was our pleasure to be part of your boyfriend's birthday. We always make sure to exceed our guest's expectations.
Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you.
With kind regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.