Booked 2 rooms for 2 nights on business. First thing to know this is a very new hotel that is still in its opening stages. The building itself was nicely done. The lobby and meeting room level is nicely done. The rooms are of course brand spanking new. So new in fact walking to my room I could still smell the varnish. I heard that only 1 or 2 floors are operational.
Room has everything a business person needs. WiFi is free throughout the hotel which is nice, but the speed is a little slow. Toilets are nicely done but the shower area is actually a big slab of tile or stone, while it looks great its actually easily slippery when wet. Hotel should look into it before it gets someone hurt.
Being a new hotel the biggest thing they have to or are still working out is the service. Checking in and out took too long (abt 15 mins). Staff was also unclear about room arrangement, they had to call and check twice if the room had 2 single beds or a king size bed. They also took a long time to confirm our ferry tickets back to Singapore because they had problems with their phone lines....its strange that this can cause a delay.
Breakfast is varied enough for everyone to enjoy.
All in all a nice place and I would definitely stay here again.
- Official Description (provided by the hotel):
- Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay. ... more less
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