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“great food at harbour bay” 5 of 5 stars
Review of Bella Italia Ristorante Italiano

Bella Italia Ristorante Italiano
Jl. Duyung, Harbor Bay City walk 16, Batu Ampar | Harbour Bay Ferry Terminal, Riau Islands Province 23424, Indonesia
+62 778 7415225
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Ranked #1 of 186 Restaurants in Batam
Price range: $10 - $30
Cuisines: Italian, Steakhouse, Vegetarian, Pizza & Pasta
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Restaurant details
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Description: A famous first chain Italian restaurant in Batam Island that captures the essence and traditional flavors of Italy. Featuring both indoor and outdoor al fresco intimate dining, Bella Italia offers Italian food lovers and gourmets the ultimate high-end casual dining experience in a classy yet unpretentious setting. The Chef which is famous for it’s traditional spicy flat pasta kneaded in chili. Here at Bella Italia, The Chef recreates the same hearty Italian flavors and handmade pasta as part of Bella Italia's extensive menu and really authentic wood oven Pizza's. Would you be planning a corporate event, a private function or a birthday party, you will be happy to know that our venues, Bella Italia Ristorante Italiano and our catering Tj Commercial overlook a charming enclave of Harbour Bay citywalk that exhudes the feeling of an Italian pizza and can provide the perfect backdrop to your event. Our team will be delighted to work out along with you a proposal tailored to your needs
Singapore, Singapore
Contributor
16 reviews 16 reviews
6 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“great food at harbour bay”
5 of 5 stars Reviewed May 5, 2013

Great Pizzas. friendly owner with a large variety of food. Accepts CC and staff work hard to please. Had seafood and vegetarian pizzas

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Italia B, Manager at Bella Italia Ristorante Italiano, responded to this review, May 6, 2013
Dear Sir,

Thank you for your time, leaving a good comment on our tripadvisor page...
Our restaurant has many more variety of Vegeratarian menu, that is acceptable for vegetarian lovers...
We're glad you visited Bella Italia Ristorante Batam...We hope to see you again soon!
You can also visit us at our facebook fanpage of "Bella Italia RIstorante Batam"

Best Regards,
Bella Italia Ristorante Batam.
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70 reviews from our community

Visitor rating
    45
    22
    1
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Singapore
Contributor
15 reviews 15 reviews
5 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Exceptional food for its value”
4 of 5 stars Reviewed April 14, 2013

The food - FABULOUS!!!!
You can order a set lunch (starter, mains and tea) for 70,000RP. And the size is decent and the taste of the food is awesome. We had lasagne, pasta with vongole and pizza Hawaiian and we all agreed that the portions were really generous and the food very very very good.

The service was really good until we had a problem with the bill. They didn't send one of our main courses and as we were rushing for the ferry, we decided to not have it. The bill came and they overcharged us. When we brought up the issue (3 times), it was impossible to communicate to them that the bill was wrong. We explained a few times but all we got was ignorance and upset faces. In the end, we paid 40,000 for a soup (when the set lunch was 70,000) and felt a bit cheated.

Overall, still a very decent restaurant to have lunch before catching your ferry home. Just remember to check and double check your bill :)

  • Visited April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Italia B, Manager at Bella Italia Ristorante Italiano, responded to this review, April 17, 2013
Dearest Audrey Wang,

Hi there, on behalf of the management from Bella Italia Ristorante Batam....I'm truly sorry to hear about what happened...So sad, i was not around when this problem was happening...But i will look over with what was going on that day of your visit, and i will get back to you A.S.A.P


Best Regards,
Bella Italia RIstorante Batam
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Batam, Indonesia
Contributor
20 reviews 20 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Best Western Food in Batam”
5 of 5 stars Reviewed April 9, 2013

All food are fresh and yummy. The best Western food i like in Batam. IF you not eat beef but you like to eat carbonara or other pasta, you can ask them to change follow your taste.
You can ask the waiter for more spicy or not.
Price list in here still acceptable consider cheap :)

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Italia B, Manager at Bella Italia Ristorante Italiano, responded to this review, April 13, 2013
Dearest
Alridge Ricardo,

Thank you for leaving a great comment in our tripadvisor pages...
We are so happy, you drop by at Bella Italia Ristorante and decided to have a late night dinner with your friends...
Please kindly send our best regards to your friends...
We also have Bella Italia Ristorante Batam facebook fanpages...
Hopefully you can give "1 like" in our facebook fanpages also...

Much Love & Regards,
Bella Italia Ristorante Batam
Harbour Bay City Walk.
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Singapore
Senior Contributor
41 reviews 41 reviews
19 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
68 helpful votes 68 helpful votes
“The Best Place For having meals”
5 of 5 stars Reviewed April 1, 2013

I like this place,,,
i can recommend the best place for eat pasta or pizza...Just in here..
the place very easy to find...
at Harbourbay Ferry Terminal..

my fav is Carbonara, Aglio Olio and Vongole...
the best dessert i can recommend should try their Tiramissu and Lemon Sorbet..
if u like Chocolate should try their Lava Cake !!!!

if you like eat pizza my fav is Margaritha...
u can try Italian rice or they called is Rissoto,,,
should try with ink squid...
CONFIRMED you will like it also :)

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Italia B, Manager at Bella Italia Ristorante Italiano, responded to this review, April 6, 2013
Dearest Lee Ng...

Thank you very much for your time and recommendation of BELLA ITALIA RISTORANTE BATAM...
We noticed you have try many of our delighted menu...
Our chef will be making and wil be inventing more great food
to be enjoy here only at BELLA ITALIA RISTORANTE BATAM...

Best Regards,
Bella Italia Ristorante Batam (Team)
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“One of the best Italian meals we have eaten”
5 of 5 stars Reviewed March 29, 2013 via mobile

Our dinner at Bella Italia was a highlight of our Batam trip. We went on a recommendation of a friend and were so glad we did.

The food was impeccable and excellent value for money. They also had a live band playing the night we visited which was a nice touch.

Mino, the restaurants owner was such a gracious host. He personally came to check how our meal was and even brought us a complimentary tiramisu he had freshly made.

A really delightful experience and highly recommended. We will be back!

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella B, Manager at Bella Italia Ristorante Italiano, responded to this review, April 29, 2013
Dearest Sumi...
Thank you very much for your time and recommendation of BELLA ITALIA RISTORANTE BATAM... Just to clarify Mino is not the owner, but yes he was a very hospitality and entertainment person. We hope we can see you again....
Best Regards,
Bella Italia Ristorante Batam (Team)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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