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“Not the best choice...” 2 of 5 stars
Review of GGi Hotel

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GGi Hotel
Jl.Duyung, Sei Jodoh, Riau Islands Province 29453, Indonesia   |  
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Hotel amenities
Ranked #52 of 76 Hotels in Batam
Singapore, Singapore
Top Contributor
303 reviews 303 reviews
146 hotel reviews
Reviews in 112 cities Reviews in 112 cities
322 helpful votes 322 helpful votes
“Not the best choice...”
2 of 5 stars Reviewed May 13, 2014

The worst of all is the swimming pool. It is gloomy, out in the middle of some pabillion for functions, with little light, no sun, no pool lounge chairs, no towels offered, nothing. The location is weird, out and across from harbourbay mall, and crossing over is a challenge. I thought it was a new hotel, but it is not. It is very Chinese style, with carpet everywhere, which is not hygienic. Typical chinese big lobby, and decent size rooms but dark. Otherwise it looks clean and comfortable. No complains about the wi-fi. The included breakfast is just very basic and nothing special.The prices at least are acceptable, but book it on internet, as the walk-in prices are excessive. There are several hotels nowadays within harbourbay and all of those are more convenient.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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33 reviews from our community

Traveler rating
    5
    7
    6
    5
    10
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7
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5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2014

We stayed an overnight in the hotel during the school holidays in Mar 2014. The location is good as it is just opposite the Harbour Bay Mall which has supermarkets at the basement. Further up a bit from the Harbour Bay Mall is the seaside sea food centers. You can simply walk from the hotel to the seafood centers.
When we checked in, we told the hotel receptionist that we prefer non-smoking room and we found the room is nice & quite a good size. It is important that you have to tell the receptionist to get a non-smoking room if you are a non-smoker. The bed & mattress are new and we can sleep very comfortable. The only thing to complain is just the single-seated sofa which was torn because it is made of not-so-good quality artificial leather which is not lasting. We found the hotel staff are friendly and the breakfast provided is decent with enough choice. They are much better than our normal breakfast at home!
The hotel has a big gym but the swimming pool location & facility may not give you a relaxing feel and we don't see people using the gym nor the pool.

Overall, I would recommend this hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2014

Staffs were friendly. Service was top notch. Aircon in room could be better. Blackouts occurred twice but it only lasted for 2-3secs. Wifi was good. B'fast was okay, nth great, they had an egg station tho. Room was clean and spacious. Shopping mall across hotel but they close early.. So do your shopping before 7-8pm Sg time!! Swimming pool and gym weren't ready yet.. Still renovating or smth I guess.. Other than that everything was cool.. I had a pretty decent stay!

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 13, 2014

Booked 3 rooms from 28th to 29th Dec 2013.

Horrible, stains on bed, ants on the walls. Smelly lobby and corridor. Lucky it was only for one night! Not enough amenities.

Should have return to the hotel across the road.

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alor Setar, Malaysia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 5, 2013

need a peacefull isolated hotel with easy eccess to other part of batam you will find GGI hotel is a place for you. Soon a new township and mall (Harbour Mall) will be opened in middle of next year.If you are looking forward to shope in one of the biggest mall in Batam just book this hotel in the middle of next year. Breakfast is average with varieties of western, local and eastern cuisine.Rooms are spacious and some of the rooms are just renovated and upgraded

Room Tip: just try any local dishes and you will enjoy the chef credibillities
See more room tips
  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bintan Island, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 12, 2013

I was stay on 06th July 2013, and it was a nightmare. I booked for non smooking room but they gave me very smelly smooking room at 2nd floor, i called reception to change the room but they said no non-smooking room available (usually hotel will telling you the same if you want change room) , I’m sure they still have the room and finally they give me non-smooking room at 5th floor. I expected the room was nice with IDR 700,000/nite but surprisingly the room was like standard room very small room, the towel dirty & smelly. Breakfast very poor, only fried rice&fried noodle. i think this hotel two star hotel with expensive rate.
This is this first and the last I came here, they said New Hotel, but once you go inside you can not find any NEW thing ,you will found so many stain at carpet and table!!

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 25, 2013 via mobile

Reach hotel at 930pm batam time and waited till 10pm before can check in as staff was on the phone and talking to other hotel staff. Once check in room size was nice n big as I had book deluxe room. Onil thing is it on the 2nd floor n faceing the main road as it quite noisy in the early morning traffic. Request for changing of room to higher floor, staff reply was, sorry cant change if you want high floor, you need to drowngrade your room. While waiting for check in had check with front desk does their restaurant still open and the reply I got was yes it open 24 hrs. Once we settle down in the room and wanted to order some food and call the restaurant it was around 1015 and guess wat. Restaurant staff say we are close nothing for you to eat as our cook had gone back home.

Wifi was worst in the room not able to connect most of the time , even if connect it only for shortly as the network will just gone missing.
Breakfast food is very very limited staff don't seem to bother to top up at all.

Swimming pool doesn't not look like it for people to use as it was so dirty. Same for the bathtub in the room. Once on the tap, the water is in dark brown colour.

Room cleaning is part of daily thing. Before I went out for shopping, had informed front desk that my room need to be clean. When return at night,room was not clean at all. Went down to check with front desk and they can told me that I had put do not disturb tag that why they did not clean it.

Overall, I'm quite sure that I will not go back and stay for the 2nd time.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about GGi Hotel

Address: Jl.Duyung, Sei Jodoh, Riau Islands Province 29453, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #52 of 76 Hotels in Batam
Price Range (Based on Average Rates): $
Number of rooms: 160
Reservation Options:
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