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“Nice, clean hotel but lacking much life” 4 of 5 stars
Review of Hotel Novotel Batam

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Hotel Novotel Batam
4.0 of 5 Hotel   |   Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #19 of 69 hotels in Batam
Perth, Australia
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
“Nice, clean hotel but lacking much life”
4 of 5 stars Reviewed December 4, 2009

My wife and I spent a night at the Novotel in December 2009. Initial impressions were favourable: a nice lobby area, plenty of lounge chairs and friendly counter staff.

The (standard) room was fairly small, but recently renovated in good taste. One small criticism: the bathroom ceiling badly needed paint to cover the stains. Other than that, a nice clean room and everything worked.

The Business Centre rebooked our ferry tickets with no fuss nor charge.

Had a nice lunch in the sunny restaurant - average food and a fairly long wait, but nice drinks and ambience.

We had a pre-dinner drink and were the only people in there (but it still took about 20 minutes to deliver one beer and one tomato juice).

Breakfast was back in the same restaurant and was a little manic - the Western food was very ordinary but the Soto Ayam (noodle soup) was supurb.

Pool area is a little odd: it's open air but undercover (if that makes any sense). Not as large as the promotional photos show.

All together, a nice, modern, clean hotel at a pretty reasonable price. I'd stay there again.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasTJ, Manager at Hotel Novotel Batam, responded to this review, December 31, 2009
Thank you for staying at Novotel Batam

We very much appreciated of your comment during your stay with us and we hope that your next visit would be a pleasant one.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Hotel Novotel Batam

Address: Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Batam
#5 Best Value Hotel in Batam
#7 Luxury Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
Official Description (provided by the hotel):
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

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