Booking the hotel was quite diff. I wanted to get a big room to fit in my family of 5 adults and 2 child. Emailed them to ask and was told that we could book their grand business suite which has 2 bedrooms. The price was great. Not too ex for a huge suite. But the hotel took quite some time to reply, so by the time we went to and fro with the emails, the room was already booked. (Btw, I couldn't find details of this room on their website.) Eventually I stopped emailing them and just booked myself 2 Junior suite rooms.
The hotel is quite a distance from the Batam Centre Ferry Terminal, but you can always arrange for a pick up (at a charge) or book a taxi from the terminal's ferry counter.
The rooms are great. Toilets are clean. Everything works fine. They have cable and free wifi. Sea view rooms are nothing fantastic. Well it's Batam I guess. Can't compare it to Bali or Maldives.
Facilities wise, gym is superbly equipped. Didn't have the chance to use the sauna but the pool is kinda small. Service was prompt and courteous and they provide a shuttle service 3 times daily to nearby malls.
Overall I'm quite happy with my stay here.
- Official Description (provided by the hotel):
- The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more less
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- Also Known As:
- Novotel Batam
- Hotel Accor Batam
- Batam Novotel