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“Nice choice to stay, for moderate budget.” 3 of 5 stars
Review of Hotel Novotel Batam

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Hotel Novotel Batam
4.0 of 5 Hotel   |   Jl. Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #23 of 83 Hotels in Batam
Jakarta, Indonesia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice choice to stay, for moderate budget.”
3 of 5 stars Reviewed August 29, 2014

I stayed here for one night, it was booked by brother so i dont how much the rate is but probably around IDR 400k. In general i can still this hotel grandness outside but when i go inside immediately i feel gloomy, i was dark dude.

Room, is big, nice view looking a ship look hotel across the street, toiletries is good. Location i think its quite central, because i can go to batam center within minutes, and there s a convenience store just across the street.

Breakfast i think nit so good if compared other Novotel, but with this price range i think its quite ok.

So it will be one of the choice if you stay in Batam with a budget.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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490 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 12, 2014

I had a very brief 1 night stay because of work engagement.
But, if considering a 4 stars hotel, what Novotel Batam offers is rather basic and not up to standard.
However, out of the many hotels I had tried in Batam, it is still a recommended and comfortable hotel for your stay.
Service was good, room is spacious and clean, although a bit aged, and the location is not far from downtown and ferry terminal.
Only thing is the room air conditioning is rather slow.
And, be sure to book your room online to get much better rate.
I'm sure you will find the online rate worth it compare to other hotels in town.

Stayed August 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 11, 2014

Happy with my stay at Novotel Batam even I only stayed for 1 night.
Reception staff and concierge staff are friendly and helpful and with fast check in and check out.
Hotel provided free shuttle buses (one way) to Nagoya/BCS shopping mall. The latest shuttle bus is at 18:00 hours.
Room is huge and bright enough (with all the available lights on). But as many TA reviews, something is not so right in the bathroom. Doors cannot be closed completely, there isn't any glass door either inside the bathroom, and due to this, the whole bathroom will be wet after shower.
Nice Breakfast selection in the morning. Many variety foods.
Indoor pool, you can either access to the indoor pool via the restaurant ( morning time), or you will have to access to indoor pool via the gym. Which is located at Ground Floor. But the indoor pool is located at 2nd floor. So.... I am not sure if via the gym will be the only access (after the restaurant is closed).

Room Tip: 2nd floor! It is the same floor as reception though
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

Novotel Batam .... hmm didn't expect the stay to be so hot and warm. The hotel lobby has not ventilation.

I selected this hotel for my business trip in hotel but to my surprise the stay was not pleasant. I selected a smoking room for my trip and the air con in the room was set at 27 degree and you are unable to adjust the temperature as it its already preset.

After my bath I feel so hot and warm and the room it's a little stuffy. I called the reception and their technician came to adjust the temperature but it's still hot for me. This is the first time I feel hot and warm in a hotel room.

I'm quite particular about the comfort while staying abroad. The pillow is not comfortable and the bed is hard and the bedsheet has a hole on it. Didn't really expect it to be turn out like this and I'm not sure issit because It's a smoking room.

Do not expect a wide spread of food serve during breakfast. The spread isn't fantastic so I would suggest you lower your expectation during your stay.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 31, 2014

Acceptable standard. The location is quite good, rather central. There is good seafood opposite the hotel. Service was good and they try their best to accommodate reasonable request.

They did forget to place towels in the bathroom but we received them within 5 minutes after we called housekeeping.

The spa is not bad. Not an excellent set up but overall, acceptable.

No complaints about their taxi service (chargeable) as we got taxis 9 out of 10 request. Security guard was kind to help us get a taxi.

Overall I would rate my stay as Good.

Room Tip: Garden facing is the best, if you don't mind not having a balcony.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Batam

Address: Jl. Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Batam
#6 Best Value Hotel in Batam
#7 Luxury Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
Number of rooms: 244
Official Description (provided by the hotel):
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

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