I specialty requested for non smoking room but was told that non smoking rooms were full when I check-in on a weekday. There was No free upgrade or alternatives provided by the front desk but just forcing me to take a smoking room. This was when I told them about having serious sinus problem especially with cigarette smell. This should be better managed by the front desk.
- Official Description (provided by the hotel):
- The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Batam
- Hotel Accor Batam
- Batam Novotel