I stayed here on a business trip for just less than one week in May 2013.
The hotel is ok, it's starting to show it's age & could be done with a freshen up, even just a good paint.
The rooms are ok size wise but are not very clean.
MAJOR Issue: I got bed bug bites all over me after the 1st night in the Novotel Batam (4th floor). I stayed another night just incase it was some other type of insect but when I woke up I had even more bites all over me. 100% bed bugs.
I complained to reception & they did not seem to be surprised AT ALL!!!!
They moved me into another 4th floor room at the opposite side of the hall - Same again more bed bug bites. In the 2nd room the bed sheets were also dirty, had multiple stains on them & I had to call laundry to come & change all the sheets.
The mattress folds etc are dirty & un-clean. I am not surprised there are bed bugs.... Personally I find this horrendous that not once, but twice was I subjected to bed bugs in the space of a week.
I will NOT be back untill the whole hotel is treated throughly.
My co-worker also got biten by the bugs. Horrible!
- Official Description (provided by the hotel):
- The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Agoda, Orbitz, TripOnline SA, Asiatravel.com Holdings, Odigeo, Despegar.com and Hotels.com so you can book your Hotel Novotel Batam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Batam
- Hotel Accor Batam
- Batam Novotel