Staff, out of 10 only 2 really treat us as a guest.
Remaining 8 really really needs to learn how to smile and greet their guest. Customer service here really needs to improve.
Restaurant girls Indirectly chasing us out after our finished meals and laugh at us while we hardly count the currency on our hand.
Novotel Batam really needs to improve their CUSTOMER SERVICE.
- Official Description (provided by the hotel):
- The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Batam
- Hotel Accor Batam
- Batam Novotel