Arrived at Waterfront Terminal Sunday and was picked up by their mini bus along with other guests. Greeted at hotel lobby with welcome drinks and towel.Thought that was a sign to the start of a good holiday. Check-in was a bit slow and counter staff missed out giving us meal voucher for the next day. Had to ask for it although it was included in package. By the way, standard of food in package is unexpectedly plain. Expected more. Proceeded to room & checked bedsheet below the comforter. It was badly stained with big blotches of disgusting yellow stuff. Pillow cases were yellow & musty. Had to ask housekeeping to change them. Food is expensive and standard of breakfast lost out to hotels we have been in other parts of Batam. We found dinner out of the hotel more worth the money. Don't expect a nice beach with clean sand to stroll on. "Beach" consisted of rocky and swampy areas with no clean sand in sight. There's also no sea sports. Most disappointing was the H-Spa. Lady at counter enticed us with weekday offer of massage plus choice of scrub. Booked appointment with her. Next morning, upon checking in for our spa session, she claimed that we should confine our choice of scrub to the Javanese Lulur. We declined and she finally agreed to allow the choice of strawberry & avocado scrub. The masseuse was in our opinion, not that good, and we found at the end of the session that they had mixed some white stuff into our bottles of scrub. We suspect it's the Javanese Lulur mixed into our strawberry and avocado scrub. There was a good three quarters of the avocado scrub plus white stuff left in the small bottle after the scrub. We took photo as proof. Not possible if they had used the actual avocado scrub alone. The place also looked run down and the tub was filthy. Feedback to lady at spa yielded no results. Don't think we will recommend anyone to this place after this experience.
- Also Known As:
- Harris Resort Batam Waterfront Hotel
- Harris Resort Batam Waterfront Hotel Batam
- Batam Harris Hotel
- Official Description (provided by the hotel):
- A friendly resort facing the strait of Singapore and the sea view with spacious accommodation and giant free form swimming pool. Strategic destination and a perfect vacation spot for couples, families or business purposes. With 308 rooms and suites including 20 cabanas, this hotel has the largest number of room provided in Funky and Trendy Wing.Harris Funky will cater the needs of your most discerning family member while easily keeping the whole group occupied and satisfied. Harris Trendy has the newest and trendiest all inclusive concepts, reserved exclusively for couples and singles over 18 years old of age. Asia’s one of its kind, an all inclusive concept welcomes couples and singles to experience carefree days and endless irresistible nights in Batam. The over 18, adults-only atmosphere allows event the most conventional of guest to throw caution-to-the-wind and experience life like never before. Located just 40 minutes away from Harbourfront Center Singapore, Harris Resort Batam try to persuade its guests to linger with a plethora of water sports & indoor entertainment in the form of a ten-lane bowling alley, Squash & billiards, Go kart, Flying Fox or sea sport activities. Soothe the muscles with one of our treatments at the spa, foot reflexology facilities or head to the giant free-form pool. The H-Spa an oasis of calm and serenity with breathtaking sea views and sunset in the afternoon, provide Harris Fans with a haven to luxuriate and pamper themselves with a selection of Body and Facial treatments masterfully executed by highly trained therapists. Five outlets to ease hunger pains are available by providing Indonesian, Asian and Western cuisines. ... more less
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