It had been a few years since we last checked into Harris Waterfront. We had many past good experiences with this place. People are friendly and helpful. Place is well maintained. Thus this time we went back with the same expectations.
However, we are very disappointed. Checking in takes forever and the staff at the booking counter for activities (transport to town, ferry tickets) is very rude!
Our room take forever to cool.. and we did not use any blankets. Maintenance of the room needs to be look into. Floor is sticky as well.
Overall, staff service level have dropped tremendously compared to the past. Even the restaurant serves slow food when there is less than 10 pax in the restaurant during off peak lunch.
Oh and yes your H-Spa used to be very good. Your masseurs skills are just so-so now and they sort of hint to you, give me tips. We did out of pity, not cos of their good skills.
Disappointed we do not know if we will ever try your hotel again.
- Official Description (provided by the hotel):
- A friendly resort facing the strait of Singapore and the sea view with spacious accommodation and giant free form swimming pool. Strategic destination and a perfect vacation spot for couples, families or business purposes. With 308 rooms and suites including 20 cabanas, this hotel has the largest number of room provided in Funky and Trendy Wing.Harris Funky will cater the needs of your most discerning family member while easily keeping the whole group occupied and satisfied. Harris Trendy has the newest and trendiest all inclusive concepts, reserved exclusively for couples and singles over 18 years old of age. Asia’s one of its kind, an all inclusive concept welcomes couples and singles to experience carefree days and endless irresistible nights in Batam. The over 18, adults-only atmosphere allows event the most conventional of guest to throw caution-to-the-wind and experience life like never before. Located just 40 minutes away from Harbourfront Center Singapore, Harris Resort Batam try to persuade its guests to linger with a plethora of water sports & indoor entertainment in the form of a ten-lane bowling alley, Squash & billiards, Go kart, Flying Fox or sea sport activities. Soothe the muscles with one of our treatments at the spa, foot reflexology facilities or head to the giant free-form pool. The H-Spa an oasis of calm and serenity with breathtaking sea views and sunset in the afternoon, provide Harris Fans with a haven to luxuriate and pamper themselves with a selection of Body and Facial treatments masterfully executed by highly trained therapists. Five outlets to ease hunger pains are available by providing Indonesian, Asian and Western cuisines. ... more less
- Reservation Options:
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- Also Known As:
- Harris Resort Batam Waterfront Hotel Batam
- Batam Harris Hotel