This is our 3rd visit in the past few yrs, the last visit was before the new wing open in 2010. It was a big difference since then. It used to be a nice cosy resort for quiet, relaxing getaway but now it's old and noisy. We came from Harbourfront ferry terminal and alighted at Waterfront terminal. Do note that only Sindo ferry comes here now. The ferries are old and filled with bad smell. Batamfast ferry service is better and more comfortable. Timings were no longer as frequent as before too. Harris should probably highlight about the ferry service and how do we get here. Time was spent searching and I even have to make trunk calls to Harris to ask for directions. $$$ wasted on calls.
Rooms - we stayed before in the old wing and decided to try the new wing this time. Although only 3, 4 yrs old, the maintenance of the new rooms was not upkeep. Cracks and dirt were seen on the walls, balcony and toilets. Spider webs were seen too. Beds were comfy but the towels were slightly worn out and smells. It doesn't have a cosy feel as before too. We feel that the old wing as we remember it were more comfy and cosy. The new wing is just a basic furnished room with a queen bed and small LCD TV. Hair dryers and shampoo were provided but not tooth paste and tooth brushes. Coffee amenities were also provided.
Food- Lunch was nice but not breakfast. Coffee were sour, fruits not fresh. Bee hoon too oily, porridge too thick. Not much variety for buffet breakfast. The H cafe is always filled with groups of companies and ppl, we feel so crowded and noisy. We went for seafood dinner next to the Waterfront terminal and spent SGD 35 for crab, prawns, noodles and veg. Not too nice and was salty. Paid SGD $6 for 2 way taxi by Harris, driver will wait while you have your dinner for 1.5 hrs and chargeable at SGD $10 for extra time.
Spa - we always loved the H spa but the place is old and run down. We opted for the indoor massage room and was disappointed. Dirty, old walls with a smell in the rooms. Cobwebs, dust welcome us when we step in. No more soothing music played and we even have to pay SGD 30 for the aroma burners! We thought the extra paid was for the massage oil but it wasn't! It was for some aroma oil burner which was overwhelming and choke us when they burn it in the room. Jacuzzi was nice but lacked maintenance, there were sand. Massage beds old, towels old with smell. Honestly, even though the package was cheap, I felt that it wasn't worth the price anymore. We paid SG $285 (Harris Rejuvenate) for 2 Day 1 night with lunch, 3 hr spa for two.
Service - staff were nice and friendly...
Overall - if you want to have a getaway with large groups, you will find it cheap and suitable. If you're looking for quiet and relaxing getaway, you might wanna consider other options. This place is filled with companies events, big families. Not a quiet place to relax for couples....
- Official Description (provided by the hotel):
- A friendly resort facing the strait of Singapore and the sea view with spacious accommodation and giant free form swimming pool. Strategic destination and a perfect vacation spot for couples, families or business purposes. With 308 rooms and suites including 20 cabanas, this hotel has the largest number of room provided in Funky and Trendy Wing.Harris Funky will cater the needs of your most discerning family member while easily keeping the whole group occupied and satisfied. Harris Trendy has the newest and trendiest all inclusive concepts, reserved exclusively for couples and singles . Asia's one of its kind, an all inclusive concept welcomes couples and singles to experience carefree days and endless irresistible nights in Batam. The atmosphere allows event the most conventional of guest to throw caution-to-the-wind and experience life like never before. Located just 40 minutes away from Harbourfront Center Singapore, Harris Resort Batam try to persuade its guests to linger with a plethora of water sports & indoor entertainment in the form of a ten-lane bowling alley, Squash & billiards, ATV , Jet Ski, Flying Fox or sea sport activities. Soothe the muscles with one of our treatments at the spa, foot reflexology facilities or head to the giant free-form pool. The H-Spa an oasis of calm and serenity with breathtaking sea views and sunset in the afternoon, provide Harris Fans with a haven to luxuriate and pamper themselves with a selection of Body and Facial treatments masterfully executed by highly trained therapists. Two outlets to ease hunger pains are available by providing Indonesian, Asian and Western cuisines. ... more less
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- Also Known As:
- Harris Resort Batam Waterfront Hotel Batam
- Batam Harris Hotel