I went there with 3 other friends last weekend, on the 29th-30th September, it's our first time staying at Harris Waterfront.

Overall the place was alright, free wifi, helpful staffs, the pool was big and nice; but the location is just too far from the city.. it's more than 45 minutes away from anywhere by taxi (like the Nagoya Mall, and even the harbor bay seafood restaurants)

We stayed in the main building, it's quite a bit of rundown.. but the room is huge, normal looking I would say, and the bathroom.. could be a little bit cleaner.. the wall in-between the rooms is slightly too thin and no privacy, as we could hear our neighbor keep on coughing and talking all the time quite clearly..

We had our breakfast and our second-day lunch there.. the food was very so-so for such a price.. Quite expensive I'd say…
If only the hotel is not so outcast and we were not waiting for our ferry's schedule, we definitely would rather go to other place for lunch..

the spa was not so bad.. but the rooms has no air-con, and Batam is not such a cooling place, and one major turn-down, closing to the finishing session, the spa girls bluntly told me and my husband, how little they earn, and said if it's not not for the tourists' tips, they won't be able to survive.. they even told me that usually the tourists give them 100K Rupiah (which is about $15 SGD) as the tips.. I mean, I don't mind giving tips.. but to be asked for the certain amount, it's just pretty annoying.. I had another massage session at the Nagoya mall, it only cost me about $15SGD too…

Our group will not be coming back to this hotel anymore, not because of the unpleasant stay here, it's just that the location is not really convenient, especially no free shuttle is provided…

My husband and I were there early last year. We had a resort representative to pick us up in a mini van. The resort was very big and had a huge pool. Watersports are just a stone throw away from the resort.
We had free upgrade to the Japanese Suite for free! ( all the perks of travelling during low season!) The staff noticed it was my birthday during check-in and so the Resort Manager, Mr Ramli, offered me free upgrade! :D
Shuttle bus service is available for those who wanna go sightseeing in town.
The suite was spacious with a in-room jacuzzi and flower deco and japanese green tea. The staff surprised me with a birthday cake during our dinner by the pool. They all came singing with cute orange bandanas. haha!
The next morning, we did some water activities. Jetski and parasailing. The water is not the bluest but definately worth it as its really value for money.
Our stay was a pleasant one, all thanks to the staff of Harris Resort! We will be going there again in Nov!

We organised a weekend retreat for couples at the Resort. The service was excellent and the food was good. It was good value for money. The banquet staff went the extra mile and decorated the meeting hall for our theme night in accordance with our colour theme. The housekeeping staff helped us to not only put in a gift in each room but also arrange a little floral surprise (their initiative) for the couples. These little extra shows the staff really goes the extra mile to delight their guests!!

my partner wanted to try Harris hotel Batam Center, but they were fully booked. Decided to try the resort at the other end, which was a mistake. We stayed here for 2 nights.

the resort is not really far from the ferry terminal, they have free shuttle bus but we were too tired to wait and hopped onto a taxi when the the cab driver approached us. cost less than S$5..

check in was quick, they offered us welcome drink and there were cookies on the counter, nice gesture. the cookies were nice btw, and u can get them at their cafe, but it cost more than Famous Amos, haha.

the resort was quiet. It's true, there was a musky smell along the corridor where the rooms on the first storey were located but ours was on the 5th level if i remember correctly, so it's fine.

The room was clean, cosy size, bed was comfy but but the air con was lousy. It was installed in a sunken corner of the room at the bed's end and it was not working! the engineers came to take a look, did some cleaning, not much difference. So, we moved the bed towards the table so we would be able to feel the cool air. The shower head was not working well also, the water only flow when the showerhead was tilted..

breakfast not fantastic, reheating of some leftovers but still ok. if you are into outdoor activites, you would be happy staying here. they have a very deep pool and 2 others, plus banana boats and other water activities.

Sadly, it was not near to anything. We were prepared, but never thought it would be this inconvenient, the room service was not exactly cheap as usual, and we took the shuttle bus to Nagoya shopping mall at $15 each, i think. the journey felt rather long as the bus was not particularly comfortable and was stuffy.

The cost of the room was cheap, but if u were to take the shuttle bus out to town for 2 days and order room service like us coz we did not want to waste time, the cost is equivalent to staying in a nice hotel within walking distance to a shopping mall (think i hotel).

i dont have anything against the resort, i think it's cute, the staff obliging and nice but i would not stay here anymore as there are better choices ard, not as cheap, but located at a more convenient location.