went there for a one night stay with my girlfriends. granted, our stay wasn't for very long (we arrived at night and left the next afternoon) but it was a really good resort for us to chill in the pool and relax. rooms were decent; sheets slightly stained but not so bad that we had to call housekeeping. great selection of tv channels, although we realised that not all the rooms had the same channels. food was reasonably priced at about SGD15 for a medium thin crust pizza that was very generous with its ingredients. breakfast was so-so, but the staff are quite willing to entertain your requests. e.g. my friends and i requested soft boiled eggs and they got it done in the kitchen! overall, a great getaway destination!

Having stayed here several times, coming back to Harris Resort is like staying with old friends. We have just returned after spending a week there for business. While the staff are highly efficient, they are also very friendly and more than happy to take care of individual requests and needs. I am a person with a disability and can honestly report that nowhere else in the world are my needs so instantly catered for with a minimum of fuss and a sense of humour. Having travelled the world, Harris Resort is unique with its very high level of personalised customer service.

While the facilities may not be not new or ostentatious, the rooms are exceptionally clean and incredibly spacious. The beds are comfortable, and in the room was plenty of complimentary tea, coffee and bottled water. The free wireless internet connection in the room didnt miss a beat. Their disabled room is fantastic with no carpet and lots of room to wheel around in - and as a bonus, a very workable bathroom that has grab rails and a raised toilet.

With regard to meals, there is plenty of variety of fresh and healthy food. Eat in the restaurant, or outside beside the pool watching the activities. For me the highlight was the fantastic lagoon pool which was always impeccibly clean, with lots of deck chairs about to relax if you dont want to be too physical. The lagoon pool at Harris is one of the few pools in Asia that has a hoist to to lift me into the water.

Thank you to all the staff made our stay another memorable experience. We will see you again soon.

I must say the efficient and attentive service is unsurpassed compared to hotels and restaurants in the area.

We definitely felt totally welcomed and taken care of during our stay. Staff were attentive and highly efficient, such that everything - checking-in, booking of shuttle, spa, meals, etc., functioned like clockwork.

It is also nice to be greeted by each and every staff as we walked around the resort.

Spa was good, though a little short of expectations after all the fabulous reviews we have read. The counter staff was super efficient when we asked to bring forward our spa treatment. She ushered us to the treatment rooms without checking on choice of treatment nor choice of essential oils preferred. Once in the treatment room, the masseurs wasted no time in getting us started.

The towels used smelled - although they appear washed, there was a lingering smell of laundry that was not sunned. And we were only given 1 towel each for the entire spa session, from scrub, to message, to bath. It would be great if fresh towels could be given at least after the bath.

Also, we would have appreciated greater privacy during and after the spa session. My chest was left totally exposed when the masseur was massaging my tummy. I did not make much of a fuss since it was a lady masseur. However, I was shocked to see a male staff standing a short distance away from our hut when we got out after our spa session at about 7pm.

As the sky was dark by then, the lights in the huts were turned on after our bath soak and during the time we took our quick shower and as we dress up. Given the bamboo shades used, there were gaps between the bamboo and once the lights in the huts were turned on, people standing in the dark outside would have a good view of the lighted interior. I felt violated when I saw the male staff standing outside our hut and can't help but think he probably had a good view!

Although our getaway would have been perfect if not for the less than perfect spa experience, we would still give credits to the many staff members who made our stay fantastic.

Thank you!

If you're planning to go to batam, i suggest that you try other resort, i went to harris last oct and i wont be going back there again, here are the reasons why:
1. check-in time was delayed by 40min, if i didnt follow up for 4x i think we had to wait lOnger.
2. Room upgraded to cabana, with 2 queen bed, and bunk bed for kids. I went there with my wife, what will we do with bunk beds and 2 queen beds?
3.cabana room is not well lighted, towels are filthy so bring your own towel. Oh the door is also faulty.
4. Buffet breakfast is SGD10 and buffett lunch is SGD15, all foods tastes awfull, it's so bland, overcooked and only few choices.
5.dinner time i ordered grilled platter SGD45, description says you will get steak, chicken,sausage,prawn,squid. What u actually get, matchsize beef, matchsize chicken, 3 small shrimps and a slice of squid.
6. MOST IMPORTANTLY- if you can book your return ticket thru batamferry, do it! Dont trust harris reception. I booked for 2 return trip for me and my wife, the ff day when i went to collect the ticket they said they only confirmed 1, and my wife needs to stay and get the later trip. Thankfully batamferry assisted us on this.