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“Good massage” 4 of 5 stars
Review of GO! Massage

GO! Massage
Komplek Nagoya Centre Block B no. 1-3, Jodoh, Riau Islands Province 29462, Indonesia
+62 778 421973
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Ranked #7 of 35 Spas & Wellness in Batam
Certificate of Excellence
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Attraction details
Owner description: GO! Massage is a must-visit massage destination at Batam, located on Nagoya area, only 5 minutes from Harbour Bay ferry terminal. Enjoy the healing hands touch of our well trained therapist, with variety choices of massage treatments for your perfect complement to your Batam massage visit.We provide the following massage treatments:- Traditional/Thai/Combination Massage- Reflexology- Aromatherapy- Massage + Scrub- Aromatherapy + Scrub- Head Therapy + Ear Candle- Pedicure ManicureWe also offer free transport within city area if you make your reservation by emailing us.Operating Hours: Monday - Sunday 10am-10pm
Singapore
Level Contributor
71 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
“Good massage”
4 of 5 stars Reviewed November 3, 2013 via mobile

The email reply from them is quick when i requsted for their prices and the confirmation of the booking. They also provide free pick up service from the city centre area. The trip to the shop takes about 20 mins from our hotel located at Batam Centre. The shop is relatively new and well decorated. The service staff is friendly. Payment needs to be done 1st (by cash only) once you have selected the treatment before you are brought up to the 2nd floor for the washing of the feet.
There are a few treatment rooms with rows of bed layed on the floor with partition by curtains. The Aeromatherapty massage was hard enough for me. I choose the Lavender oil which is not too strong in smell. The staff was professional in their work and does not talk to one another. However as there are no doors separating the feet cleaning area and the rooms the noises from the staff and customers talking before as well as after they have completed their treatment is an area that they need to improve as we are constantly disturb by all the noises. After the treatment, we are offered ginger tea which is nice. Overall the treatment is good as they have good skills and response is prompt. Price is reasonable and they provide free pick up and drop off service. We will return.

Visited November 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoMassage, Manager at GO! Massage, responded to this review, November 5, 2013
Dear Valued Customer VinceVW,

First of all, thank you so much for writing a so positive review, it will be shared with all the players.

We are so glad that you had a pleasant massage experience with us.

We also have well noted your comments on the foot cleaning area and we will definitely find a solution to that.

We looking forward welcoming You back in the very near future.

Yours sincerely,
GO! Massage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Singapore, Singapore
Level Contributor
100 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
“Good place for massage!”
4 of 5 stars Reviewed September 27, 2013 via mobile

Had a very good one hour massage. The place has both male and female masseurs. (Note, not all massage places have males. Many only has female masseurs).
The male masseur assigned to me (Roheem, his name) was very good. Throughout the entire session, you can feel his wholeheartenedness in ensuring what he was doing was of properly standards.
No wasting of time and I can sense his concentration in ensuring a good job.
For the price I paid, it was certainly VERY worth the money. Place was also very clean. Staff very friendly.
Recommended if you looking for a good massage in batam.

Only setback, they don't offer free transport service. Some other companies give free transport if there are (min) 4 of you going for massage.

Visited September 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoMassage, Manager at GO! Massage, responded to this review, September 29, 2013
Dear Valued Customer eteo232,

Thank you very much for your positive comment. From all our GO! Massage Management and Staffs, we are more than glad to read you had an excellent massage session with us. Each time we keep continuing to improve our service, with the only aim to make your experience every time better.

As for the transportation, we do provide complimentary pick up to and fro within city area if you have more than 2 pax. Please feel free to email us for reservation and we are more than glad to arrange the pick up for you.

Once again thank you so much for choosing GO! Massage. We are looking forward welcoming you back to GO! Massage soon.

Yours sincerely,
GO! Massage
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2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“So so massage”
3 of 5 stars Reviewed September 16, 2013

Email response for queries and booking were extremely fast. Transport arrangement was impressive. Visit there with a small group of friends. The massage room is curtain partitioned n can accommodate +/- 14 people. We were offered an arrangement only 6 of us in one massage room, i thought that was great. It was good for the first 5 min, the music was relaxing before another 2 couples walk in (even after the so-called arrangement. probably because they dont hv enough room, we are okay with that). Worse part: the couples kept talking and giggling throughout the treatment :( maybe we were just unlucky. The treatment end 15 minutes earlier. Massage itself was so so only. I'll give 2.5 stars for overall experience

Visited September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoMassage, Manager at GO! Massage, responded to this review, September 17, 2013
Dear Valued Customer el0812,

Thank you very much for choosing GO! Massage and your positive input about your massage experience at GO! Massage.

Regarding the arrangement of just you and your friends to be in one room , after checking with our Front Office team, they did not allocate the appropriate massage room to the 2 customers due to an internal miscommunication. I take the full responsibility about this unpleasant experience with us.

Please be sure that your review has been highly appreciated by the all team and that we remain focus to consistently improve our services and facilities.

Hoping you will visit us again soon.

Yours truly,
GO! Massage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
41 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 204 helpful votes
“Just abit more to perfect!”
4 of 5 stars Reviewed September 15, 2013

massage centre was really fast in responding to any emails enquiries! able to book thru email & they can arrange complimentry pick up from ferry terminal then drop off after massage. Driver was on time & polite...We requested to be dropped off at Mega Mall & they are ok with it, no questions asked at all. Earliest pick up time is 9.30am Indonesian time from the ferry terminal. Girls at the centre were nice & friendly, nice ambience...a 2 hr aromatherapy + scrub cost 360 000 Rupiah or $45 SGD...more worthwhile to pay in Rupiah, according to the exchange rate on the day we went, it was $5 more if we pay in SGD. Masseur was very pro & prompt, the scrub was heaven! The ginger tea they serve post treatment was great too ... the reason why I gave 4 stars rating was because the towels used during treatment stinks!! really really bad smell... if not for this, it would have been perfect!

Visited September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoMassage, Manager at GO! Massage, responded to this review, September 16, 2013
Dear Valued Customer Cannie G,

Thank you very much for choosing GO! Massage and for sharing your review. We are glad that you enjoyed your massage session with us.

We are sorry the towel used during treatment were not meet your expectation but your valuable feedback has enable us to check with our vendor and take corrective actions in order to ensure the services provided.

Please be sure that your review has been highly appreciated by the all team and that we remain focus to consistently improve our services and facilities.

Hoping you will visit us again soon.

Yours truly,
GO! Massage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
69 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
“good n cheap massage”
4 of 5 stars Reviewed September 7, 2013

was bought to go! message by the local driver and at first thought it will be another scam place. but it turns out to be a good and cheap massage!

Visited October 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoMassage, Manager at GO! Massage, responded to this review, September 9, 2013
Dear Valued Customer Pinxun,

Thank you very much for your positive comment. We are glad that you enjoyed your massage session at GO! Massage.

We provide our best to create a pleasant experience and we do provide complimentary pick up within city area to give the customer the convenience in visiting GO! Massage. You may drop us an email at gomassage.batam@gmail.com next time, we will be happy to arrange transport for you.

Once again thank you for your review and we are looking forward welcoming you back in the very near future.

Yours truly,
GO! Massage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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