The email reply from them is quick when i requsted for their prices and the confirmation of the booking. They also provide free pick up service from the city centre area. The trip to the shop takes about 20 mins from our hotel located at Batam Centre. The shop is relatively new and well decorated. The service staff is friendly. Payment needs to be done 1st (by cash only) once you have selected the treatment before you are brought up to the 2nd floor for the washing of the feet.
There are a few treatment rooms with rows of bed layed on the floor with partition by curtains. The Aeromatherapty massage was hard enough for me. I choose the Lavender oil which is not too strong in smell. The staff was professional in their work and does not talk to one another. However as there are no doors separating the feet cleaning area and the rooms the noises from the staff and customers talking before as well as after they have completed their treatment is an area that they need to improve as we are constantly disturb by all the noises. After the treatment, we are offered ginger tea which is nice. Overall the treatment is good as they have good skills and response is prompt. Price is reasonable and they provide free pick up and drop off service. We will return.