The BCC Hotel & Residence is a decent place that offers good value for money. It is a 10 minute taxi ride from Harbour Bay ferry terminal (or 15 mins from Batam Centre) and is centrally located - shopping malls such as DC Mall and Nagoya Hill Mall are a short taxi ride away while the BCS Mall is just next to the hotel.
We stayed for a 1 night weekend getaway, and booked 2 deluxe suite rooms. Although the official check-in time stated was 2pm, we were pleasantly surprised that the room was ready for us just before noon. We were promptly assigned our rooms on the 21st floor. The rooms were spacious and comfortable. Each room was roughly the size of a squash court. The space between the bed and the TV console is big enough to fit another king bed and is perfect for kids to roll and around and play in. The aircon units were working fine, although some guests had complained about them in the weeks prior to our stay.
Only 2 gripes about the room. Firstly, the telephones did not have a directory for us to refer to which was confusing especially when we need to make room to room calls. Second, the toilets were generally clean and spacious but there was a lingering odour that smelled like sewage.
The hotel has a decent swimming pool. The main pool was about half the size of an Olympic pool, with the depths ranging from 1.35m to 1.8m. There was a shallower pool next to it and a smaller jacuzzi-type area with warm water.
Buffet breakfast was served at the cafeteria on level P4. The food selection was limited and the quality and taste was nothing fantastic - nasi goreng, baked beans, sausages, eggs, fruits and some types of bread and pastries.
Wifi is available throughout the hotel. The staff at the reception will give you the password. Just log in and you're connected. The wifi strength and speed was quite good.
The taxi services provided by the hotel are affordable. A comfortable ride for 6 adults (without luggage) cost 50,000rp to a location like Nagoya Hill Mall and 65,000rp to the Batam Centre ferry terminal.
Although the service was nothing to shout about, all hotel staff were friendly, polite and responsive.
Would definitely consider a return stay at The BCC during our next trip to Batam.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.