We got a 2-bedroom apartment. The location is pretty good with a very big foodcourt at the back of the hotel. I guess that is the only best thing around this hotel. The BCC shopping centre is not very big.
the apartment is spacious but other than that nothing great. The apartment has no cutlery set nor any bowls and plates. Toilet papers were not fill up. I have to keep calling housekeeping to get some.
First day - after bathing the toilet was flooded. I have to use the towels to dry the toilet.
the common toilet do not have any shower screen so you can imagine after showering or bathing the entire toilet was wet.
Hotel Staff is great but language was poor. Breakfast was the same for the 4 days I stayed there.
We went in June when the haze was the worst. But in Batam they treat it like just another day
Swimming pool was great but because of the haze we couldn't use it often as we like. Gym was ok but aircon was out of order so it was very hot.
Overall, it's just an average hotel/residence.
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