It takes about RP 50,000 to travel from Batam Center Ferry Terminal to the hotel, roughly, 10-15 minutes ride.
I made a booking through booking.com. Hotel staff asked me for RP 2 million as a deposit, at the end of the stay, they will deduct the amount payable from the deposit and return me the balance. Hotel staff informed that there's no more rooms with double bed, only 2 single bed rooms are available. Thankfully, I requested for a double bed when booking. We were given a double bed. And magically, they have a double bed room for us.
The location is good, there's a shopping mall beside the hotel, you can catch a movie at the highest level (the cinema is rather warm). Opposite, there are a very places you can go for massage. There's also an open air foodcourt (a2) which is affordable and good. Opposite the hotel, there's a good place to have bak kut teh too! Too bad it was closed when we went there.
Try not to take the taxi from the hotel as they quote a higher price (RP 65,000). You can walk to the BCS mall to get a cab. Standard price is RP50,000.
Breakfast is nice.The bedroom is huge!! We're very happy with the size and design of the room. However, there's no hairdryer. The hangers in the wardrobe cannot be removed from the wardrobe, and the hangers are too huge for our shirts, I gave up trying to hang my clothes. A safe is provided in the wardrobe, but it was faulty. We didn't bother to check with the staff.
I requested for a lighter as we were celebrating a birthday. The hotel charged me SGD1, not that it was expensive, but I thought the hotel could have provided matchsticks as a compliment? It's not that expensive, is it?
The lifts are weird, stops at every floor even when there's no one at the level. And it didn't just happen on one or two occasions. On one occasion, a few of the staff entered the lifts at different levels. They were chatting even as one of the staff was exiting the lift. They just stood at the door and continue talking for a while before they all decided to exit the lift to continue talking.
The staff are mostly very friendly. Wifi is strong.
Rooms on the higher floors have a nicer view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.