Enjoyed a day with my family. They prefer to be near town and so we all can shop abit.
Hotel is above average with good adult & children pool, jacuzzi, steam room. Breakfast was above average compared to some batam hotels I've stayed.
-No shampoo or soap provided in pool shower room
-2 out of 3 treadmills is not working
Room- spacious & clean, stingy with amenities, miserable tube of shower foam and shampoo, place only one set of toothbrush/toothpaste, no extra pillow in room you need to call for housekeeping.
Lift access - given only one access card, lift takes forever to reach you.
Staff - attitude average
Food court - the outdoor food court just next to hotel. Love the satay.
Shopping - BTC mall just walking distance from hotel.
Nagoya - taxi from hotel 50, 000, from Nagoya back to hotel 40, 000 if you catch one from shopping entrance.
Don't mind to go there but think some maintenance to be better as many new hotel coming up in Batam.
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