Patience is required. This is a new hotel run by eager new employees.
Fleet of hotel taxis that can be billed to your room. Driver returned my camera to the front desk when I forgot it in the car.
Complimentary breakfast is passable.
Pool facilities are great.
Family-style karaoke is mostly unused and available if you want to drop in and be the only group there.
Employees are friendly and try to do their best.
Dinner menu is pretty good.
Workout area is new with lots of equipment.
Bed is very comfortable for the American back.
Even if your laundry bag is hidden in the closet half-filled with no paperwork, the laundry guy will still root around and take it to the cleaner.
Most of the detail work in the hotel is pretty poor. Lots of peeling paint, drywall damage, and dings where there should be none in a new hotel. There were visible holes in the concrete next to my television where they had drilled mounting holes in the wrong spot and neglected to fill them back up.
Lighting in the bathroom was fancy but not functional for using the mirror.
My door knob was new but a strong arm could pull it apart from the outside. I practically bent it out just closing the door firmly to leave.
Elevators are very badly managed. A trip from the 20th floor could take 5 minutes with many stops to floors with nobody waiting.
My room safe had its mounting bolts sitting on the shelf in front of it. A thief could pick the thing up and walk out.
Single pane windows let all of the A2food court music (ALL NIGHT BOoM BOoM BOOM), Muslim calls to prayer at 4:30 a.m., and scooter noise right into the room.
There were no drawers of any kind.
There was no clock.
One load of my laundry was taken and never returned. They argued that it had been returned. I would definitely know if that was true. Not true.
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