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“Glad To Have Been Here” 5 of 5 stars
Review of The BCC Hotel & Residence

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The BCC Hotel & Residence
4.0 of 5 Hotel   |   Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia   |  
Hotel amenities
Ranked #14 of 75 Hotels in Batam
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
“Glad To Have Been Here”
5 of 5 stars Reviewed February 13, 2013

This is my first visit to the BCC and I am glad to have been here. Hotel staffs were mostly friendly and polite and they had a spacious lobby with comfy sofas for waiting. The BCS mall is located right beside the property. The only thing that probably needs improvement would be the elevators, which I felt were rather slow.

The room was a pleasant sight and I was taken by the spacious room. The room looked out to the city and it was a beautiful picture, though the windows itself were a little dirty. The bathroom looked good too, although mine did not come with a bath tub. The toilet came with a bidet and I thought it was really cool. The room and bathroom were separated by a clear window that, fortunately, also came with a blind.

Breakfast in the morning was made worthwhile with a good spread of choices and tasted pretty good. One of the better hotel breakfasts I’ve had. I will look forward to my next visit to BCC.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
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    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Batam Center, Indonesia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2013

Been a very pleasant experience at The BCC Hotel, Huge room and clean. Service was very excellent & Front Office staffs were so incredible, helpful and hospitable especially Mr. Mosad ( reservation staff ) and Ms. Herlina.
We are truly impressed with their warm welcome and definitely come back for next trip.
Bravo The BCC!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2013

My first time travelling to Batam. I stayed in a apartment on Level 2, Room 206, facing towards the swimming pool. Just 5 minutes to BCS mall where your kids can play the bumper car (located on level 3) and buy cloths in the Basement. Hotel staff is very friendly. Breakfast is very delicious. Swimming Pool is very big. Location is peaceful where I can sleep peacefully. Impressed by your Service!

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

Not only surroundings, but the entire city of Batu Ampar is not that elegant as their roads is a bit mess, lots of holes. But, staying in the hotel makes you feel you are in Singapore. It is clean and got amenities to keep you busy and having some fun......we stayed in one of their apartment as family. Their free buffet breakfast is quite fair not that wholesome as the overall taste is just ok not too good nor bad.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tokyo
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 23, 2013

Booked for a 2 days 1night package tour stay @ Bcc from singapore , As what many people had comment here . room was clean & spacious , location was good .
Aupon our check in (15.00hrs ), room for 3 person with extral bed , The extral bed didnt came in , so as room setting was only for 2 ..( towel etc) ....
called the front desk regarding the issue , finally only the extral bed came after 5 hours later .
And they had forgotten about the 1 more guest setting .
Given up , Just only 1 night stay bear with it .

Check out time

Told the reception what happen and in return instead of apology , He give me a attitude ,
suspecting that i,m some kind of towel thieves . Even after clarified , Still with no apology .
Hopefully staff service standard can be improve .

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medan, Indonesia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 12 cities Reviews in 12 cities
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed January 20, 2013

The location is about 40 minutes from Hang Nadim Airport. It cost Rp 70.ooo by taxi. Close to the mall and many food places can be found nearby the hotel. Check in is fast as well as check out. The spacious room and wider bathroom makes stay and rest convenience. The breakfast also serves with many kinds of food. The room is clean and the double bed room makes me happy with my loves one sleeping well... At night, the view from window looks good outside...

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 20, 2013

Having been to Batam on several occasions, I usually do not set high expectations of the hotels that I stay. Once the checking process is done the entire focus would shift toward fulfilling activities. But this time, I've taken notice of BCC and not just the room but the overall experience. The first thing I noticed, all staff were eager to please. The hotel corridors smells nice and clean but the real surprise was the Deluxe room. Big in size, the cleanliness and condition strikes me as outstanding. There's the unique glass wall bathroom with that nice shower head fitting. Everything works! from the 50" flat screen TV to the hot flask. The space is enough to fit 4-6 people for a Yoga workout. Guests should also ask for hotel SUVs charged at standard 50,000 (abt $6) which is nice & quick to get around town with. Go higher, our room on the 12th floor faces a great view of the city horizon stretching from the ocean to the hills. The building is clustered between numerous eateries such as the popular evening seafood hawkers and a huge BCS mall and all within steps. The hotel's Flora Spa is great value for money and staff were friendly, patient and not pushy. Breakfast are served on 2 floors but head down to the lounge floor where its non-smoking. The buffet is nothing to shout about yet the usual continental spread is satisfying. There's a lot more potential to BCC which I believe would only get better.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Hotel Style:
Ranked #14 of 75 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
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