Went there for the 2nd time, and hotel itself was still perfect in every way possible. Stayed in the 2 BR apt again.
From check-in, we reached 2 hours earlier from the stipulated check-in time but the room was already ready and so we were allowed early check-in.
Room was clean and the technician came within 5mins for a faulty flush in the common toilet. A point to mention though, the lighting in the common toilet was very dim and my sister was too timid to even use it. The lighting has got to be improved.
Doormen were courteous through out my whole stay, and they were equally helpful if you've got any enquiries. Breakfast was fine, just the way I remembered it to be.
Still THE hotel to visit the next time I visit Batam again.
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