we stayed in the 2-bedroom apartment for a night.. when we arrived at the hotel at about 6.30pm to check-in, the receptionist said that our reservation wasn't registered but he will reserve for us now and proceed with the booking.. we booked the room through agoda though so the room was already confirmed and paid for in advance. we took a whole 20min for the check-in procedure.
we were allocated room 404.. pictures are as attached. there was only 1 room keycard. there was no bathtub, not even in the master bedroom. bathroom amenities all there, toothbrush, shower stuff etc. hairdryer only upon request. bed was comfy and so were the pillows. no cooking utensils etc, no stove either, but there was kitchenette area with fridge and hot water kettle.
initially, the 2nd bedroom was a little cold so we adjusted the temperature up by 2 degrees, but subsequently the whole room became really hot, and no matter how we adjusted the aircon was just not as before. hence we didn't really get a very good slp as the room was really hot and stuffy. also, i could hear the voices of the kids and people down at the pool from 6+ in the morning onwards, even though our windows werent open. there was also no tv in the 2nd bedroom.
if you request for a bowl of ice cubes from room service, it costs you S$1/RP7800.. there's also an in-room safe in the master bedroom cupboard. there were 4 complimentary bottles of mineral water for us.
breakfast was not too bad. gym had a workout floor, and other equipment such as 2 treadmills, weights, etc. but aircon wasnt v strong, and televisions werent switched on. there was sauna and steam room too.. and the pool seemed of a nice size.
location wise its pretty good. just next door to a2 food court & bcs mall. we took the hotel taxi to planet holiday hotel and it was RP50,000. from nagoya hill to bcc hotel was around RP40,000.
think this place is alright for a short stay. would consider staying again for future trips due to the location, but prob will request for a room on a higher floor or less noisy, and will leave the aircon alone next time :P
choose a room on a higher floor and away from the lifts!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.