Have decided to stay in this hotel after reading reviews in trip advisor and it was a really good choice. The hotel location is good and it is just 10 mins drive from Harbourbay ferry terminal. The check-in and check-out was a breeze and we were allowed to check in early. The front desk staff were so courteous and helpful. The rooms are too spacious and clean with great city view. The king size bed was comfortable. The bathroom facilities were luxurious, but had some bad smell initially. The pool was small but clean and the the kids pool is quite attractive.
The real let down was the breakfast. The choices are very limited, but that is not a major issue provided they serve and organize it in a nice manner. But it was really disappointing to see misplaced labels causing confusion, no enough supply of butter and jam, had to ask for refilling for almost every thing and had to wait, even had to wait for spoons and forks. Clearly there was no enough man power and the pile of plates were cleared only every 15 to 20 mins. Overall the breakfast experience was unpleasant and they have to improve a lot on service first, rather than the quality or variety.
Overall it was a comfortable and enjoyable stay except for the breakfast.
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