We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel stay over the weekend!” 4 of 5 stars
Review of The BCC Hotel & Residence

Save Saved
You added The BCC Hotel & Residence to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
The BCC Hotel & Residence
4.0 of 5 Hotel   |   Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia   |  
Hotel amenities
Ranked #12 of 69 hotels in Batam
Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great hotel stay over the weekend!”
4 of 5 stars Reviewed October 3, 2012

This is the the first time I went to BCC hotel. Me & my bf went there to have a mini celebration for my b'day. We booked the Premier Suite on the 18th floor and stayed for 3 days 2 nights.

Room was clean, quiet and the view was not bad (facing land houses). The toilet is spacious and there is also a bathtub. They have a variety of tv channels (HBO Signature, Chinese movies, Fox, Fox movies, National Geographic, TLC, Mediacorp chn 5 & 8, etc) and they are using Samsung tv. We ordered room service twice. The food was quite nice. My bf like their caesar salad so much that he ordered it twice. Do take note that there is an extra service charge of around 20%-25%.

Within the hotel, there is a swimming pool, heated mini pool, gym as well as spa. You could order some food & drinks as there is a counter for ordering.

Nearby the hotel, there is a ATM machine where you can withdraw $$$ out if your card has "cirrus" and BCS mall is also nearby. There is also a A2 foodcourt next to the hotel, it is similar to Singapore hawker centers. We ordered salad prawns at A2 for only SGD5! =D If you need to buy snacks or drinks, there is a supermarket inside BCS mall.

For breakfast buffet, some reviews I read were not good. However, in my opinion, the food is alright. Not a lot of variety, but it's really not too bad. Some mentioned that the eggs were not well-cooked, but so far, they were well-cooked for me & my bf. =))

In summary, this is a nice hotel and I don't mind coming back for a second time.


PS. The nearest ferry terminal is at Harbour Bay but you can also choose to stop at Batam Center.

Room Tip: Choose the premier room.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

172 people have reviewed this hotel

Traveler rating
    38
    74
    41
    8
    11
See reviews for
47
40
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Singapore
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 2, 2012

I stayed at the Premier room on the 18th floor. It has sweeping view of Nagoya area and can see Singapore on a good clear day. Breakfast is so so. I Hotel breakfast is much better than BCC Hotel. Room is very good and spacious. The toilet in the Premier room are really nice for the price they charged. Staffs are friendly and attentive. The Gym is pretty well equipped and better than I Hotel. However I prefer the pool at I Hotel.

Location is 2nd to none as it is next to BCS Mall. Lots of shopping or restaurants there. It is also near to Eatern Food Court with the excellent fish soup! The hotel is also next to A2 Food Court where you can find affordable and good food at night!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 23, 2012

I read a lot about BCC and decide to book BCC. I Checked in on 21 Sept 2012 for 2 night stay with my friends. We are so happy for free upgrade to Premier Suite. Surprise , the suite dont come with bath tub even the room have a living area come with addition writing table with 3 office chairs, a 2 seater sofa with 32 TV. The room look like a office to me.
The room's aircon and bath room light are not working so i request to change room after waited for 30 mins.

The hotel is next to BCS mall and A2 food centre with lot of chinese foods. If you want nice seafood, just go to Windsor Food Court. All the taxi driver will ask you go Golden Prawn seafood. Windsor Food court is much cheaper and cater more to local.
When we returned from our shopping and seafood trip, we are surprise the room card key cant work as we cant access to our room. The friendly staff try to change our keys after he tried so many times. In the end, he give up and bring us to our room.
Breakfast is nothing great and normal. we went to A2 to have our breakfast and the coffee only R4500 which left than 70Cts.
Hotel is near but no facilities like lounge for drinking. We went to Harmoni Hotel lounge for short drink.
Overall, Location is good but i wont come back again.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed September 16, 2012

I've been to various hotels in Batam and BCC is the best. I know Tempat Senang has always been first, but then it's really expensive too. BCC is really value for money. If you stay at BCC hotel, go for the premier room. It is luxuriously big and has both a jacuzzi and rain shower in the toilet. Apart from a king-sized bed, there are also 2 couches that can easily double-up as single beds. Beds are comfortable. I spent most of my time lazing around in the room.

The hotel has a spa, gym, and a swimming pool. Free wifi in the room. The breakfast spread was excellent. There was western food, Asian food, teochew porridge, chefs cooking omelette, salad, bread, fruits, and cereal. Nothing much to complain about apart from the fact that the drinks were too sweet but it's more like a Batam thing cos the drinks there are generally too sweet.

Service was excellent. We asked for a bowl and cup, and they came up with two full sets of cutlery and dishes. Counter service was fast, though I gave feedback that they should have proper queue lines as people were juz standing at the counter and how fast u were served depended on how well u know how to get attention. I accidentally opened a big bottle of mineral water, and they didn't charge me for it. Security is good too. Need to scan the card to get to your level. However 2 keys should be provided as it was rather inconvenient when one wanted to go back first.

Batam is generally a boring place. The BCS Mall which is directly next to BCC hotel is really big but doesn't really sell anything interesting. Lots of pirated goods. Lots of women's clothes and children's stuff. The only reason to go Batam is really just a cheap getaway so BCC hotel being one with really nice rooms is an excellent choice. Plus the location is so convenient, u can head out for good food and a massage any time. The massage at the mall was cheap. 160.000rp for a two hour massage!

Apart from the BCS Mall and A2 food court, BCC hotel is also very near to First Factory Outlet - the only shop selling authentic factory rejects in Batam. You can get Zara, Burberry and some other branded clothes there. Ralph Lauren stuff are at a standard 20% off everywhere in Batam. I would strongly suggest taking the tour bcos for less than 20sgd, u get free transfers to ferry terminal, free lunch and free 50,000rp shopping voucher at First Factory Outlet. (plus there is reali nothing much to do if u don take the tour).

Get online deals if possible cos I saved up quite a lot from that!

Room Tip: Get the premier room, huge with jacuzzi. But if u don't plan to stay in much, deluxe rooms are s...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed September 13, 2012

I stayed few weeks for business and have experience all facilities. I will say that rooms are big with nice furnitures, but the wifi is slow or doesn't work. The breakfast is average, but the rest of the foods are awful, either overcooked or unseasoned. You will also need to repeat at least 3 times your order to the room service, and most of the time call the reception to ensure that your order has been understood. Dont go to the gym after 5pm, it will be crowded by local people, listening music at full blast. To conclude their rooms rate are overpriced.

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed September 11, 2012 via mobile

Friendly and efficent staffs. Speaks English. Nothing beats to have a clean, large and comfy room in tiring day for a rest. Other than BCS beside the hotel, nothing much for neighborhood shopping. Traveling elsewhere like Nagoya shopping center will be in need of a cab.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 29, 2012

The hotel is very new and nice. The design is in the retro style but the rooms are big and wonderfully spacious. The best part of the rooms would be the bathroom with the rainshower and classy flooring and walls. Overall a good stay if you like shopping and food.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The BCC Hotel & Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Hotel Style:
Ranked #12 of 69 hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — The BCC Hotel & Residence 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com and BookingOdigeoWL so you can book your The BCC Hotel & Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The BCC Hotel & Residence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.